Document (#5852)

Author
Whitlatch, J.B.
Title
Unobtrusive studies and the quality of academic library reference services
Source
College and research libraries. 50(1989), S.181-194
Year
1989
Theme
Informationsdienstleistungen

Similar documents (author)

  1. Whitlatch, J.B.: Reference services : research methodologies for assessment and accountability (1992) 6.19
    6.1935673 = sum of:
      6.1935673 = weight(author_txt:whitlatch in 4539) [ClassicSimilarity], result of:
        6.1935673 = fieldWeight in 4539, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.909708 = idf(docFreq=5, maxDocs=44421)
          0.625 = fieldNorm(doc=4539)
    
  2. Whitlatch, J.B.: ¬The role of the academic reference librarian (1990) 6.19
    6.1935673 = sum of:
      6.1935673 = weight(author_txt:whitlatch in 5694) [ClassicSimilarity], result of:
        6.1935673 = fieldWeight in 5694, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.909708 = idf(docFreq=5, maxDocs=44421)
          0.625 = fieldNorm(doc=5694)
    
  3. Whitlatch, J.B.: Customer service : implications for reference practice (1995) 6.19
    6.1935673 = sum of:
      6.1935673 = weight(author_txt:whitlatch in 2683) [ClassicSimilarity], result of:
        6.1935673 = fieldWeight in 2683, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.909708 = idf(docFreq=5, maxDocs=44421)
          0.625 = fieldNorm(doc=2683)
    
  4. Thorne, R.; Whitlatch, J.B.: Patron online catalog success (1994) 4.95
    4.954854 = sum of:
      4.954854 = weight(author_txt:whitlatch in 923) [ClassicSimilarity], result of:
        4.954854 = fieldWeight in 923, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.909708 = idf(docFreq=5, maxDocs=44421)
          0.5 = fieldNorm(doc=923)
    

Similar documents (content)

  1. Head, M.C.; Marcella, R.; Smith, J.M.: Are you being served? : The quality of business information provision in Scottish public libraries (1995) 0.99
    0.98695177 = sum of:
      0.98695177 = product of:
        1.1514437 = sum of:
          0.032359663 = weight(abstract_txt:library in 3875) [ClassicSimilarity], result of:
            0.032359663 = score(doc=3875,freq=1.0), product of:
              0.10824151 = queryWeight, product of:
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.033943374 = queryNorm
              0.29895797 = fieldWeight in 3875, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.09375 = fieldNorm(doc=3875)
          0.073836304 = weight(abstract_txt:services in 3875) [ClassicSimilarity], result of:
            0.073836304 = score(doc=3875,freq=1.0), product of:
              0.18760216 = queryWeight, product of:
                1.3165034 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.033943374 = queryNorm
              0.39357919 = fieldWeight in 3875, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.09375 = fieldNorm(doc=3875)
          0.07693211 = weight(abstract_txt:studies in 3875) [ClassicSimilarity], result of:
            0.07693211 = score(doc=3875,freq=1.0), product of:
              0.19281003 = queryWeight, product of:
                1.3346515 = boost
                4.25605 = idf(docFreq=1711, maxDocs=44421)
                0.033943374 = queryNorm
              0.3990047 = fieldWeight in 3875, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.25605 = idf(docFreq=1711, maxDocs=44421)
                0.09375 = fieldNorm(doc=3875)
          0.12563317 = weight(abstract_txt:reference in 3875) [ClassicSimilarity], result of:
            0.12563317 = score(doc=3875,freq=2.0), product of:
              0.21221891 = queryWeight, product of:
                1.4002162 = boost
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.033943374 = queryNorm
              0.591998 = fieldWeight in 3875, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.09375 = fieldNorm(doc=3875)
          0.09997349 = weight(abstract_txt:quality in 3875) [ClassicSimilarity], result of:
            0.09997349 = score(doc=3875,freq=1.0), product of:
              0.22960487 = queryWeight, product of:
                1.4564434 = boost
                4.6444306 = idf(docFreq=1160, maxDocs=44421)
                0.033943374 = queryNorm
              0.4354154 = fieldWeight in 3875, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6444306 = idf(docFreq=1160, maxDocs=44421)
                0.09375 = fieldNorm(doc=3875)
          0.7427089 = weight(abstract_txt:unobtrusive in 3875) [ClassicSimilarity], result of:
            0.7427089 = score(doc=3875,freq=1.0), product of:
              0.87418556 = queryWeight, product of:
                2.8418744 = boost
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.033943374 = queryNorm
              0.849601 = fieldWeight in 3875, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.09375 = fieldNorm(doc=3875)
        0.85714287 = coord(6/7)
    
  2. Head, M.C.; Marcella, R.: ¬A testing question : the quality of reference services in Scottish public libraries (1993) 0.86
    0.86476207 = sum of:
      0.86476207 = product of:
        1.2106669 = sum of:
          0.03775294 = weight(abstract_txt:library in 5661) [ClassicSimilarity], result of:
            0.03775294 = score(doc=5661,freq=1.0), product of:
              0.10824151 = queryWeight, product of:
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.033943374 = queryNorm
              0.3487843 = fieldWeight in 5661, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.109375 = fieldNorm(doc=5661)
          0.08614235 = weight(abstract_txt:services in 5661) [ClassicSimilarity], result of:
            0.08614235 = score(doc=5661,freq=1.0), product of:
              0.18760216 = queryWeight, product of:
                1.3165034 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.033943374 = queryNorm
              0.4591757 = fieldWeight in 5661, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.109375 = fieldNorm(doc=5661)
          0.103642076 = weight(abstract_txt:reference in 5661) [ClassicSimilarity], result of:
            0.103642076 = score(doc=5661,freq=1.0), product of:
              0.21221891 = queryWeight, product of:
                1.4002162 = boost
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.033943374 = queryNorm
              0.48837343 = fieldWeight in 5661, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.109375 = fieldNorm(doc=5661)
          0.11663573 = weight(abstract_txt:quality in 5661) [ClassicSimilarity], result of:
            0.11663573 = score(doc=5661,freq=1.0), product of:
              0.22960487 = queryWeight, product of:
                1.4564434 = boost
                4.6444306 = idf(docFreq=1160, maxDocs=44421)
                0.033943374 = queryNorm
              0.5079846 = fieldWeight in 5661, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6444306 = idf(docFreq=1160, maxDocs=44421)
                0.109375 = fieldNorm(doc=5661)
          0.86649376 = weight(abstract_txt:unobtrusive in 5661) [ClassicSimilarity], result of:
            0.86649376 = score(doc=5661,freq=1.0), product of:
              0.87418556 = queryWeight, product of:
                2.8418744 = boost
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.033943374 = queryNorm
              0.99120116 = fieldWeight in 5661, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.109375 = fieldNorm(doc=5661)
        0.71428573 = coord(5/7)
    
  3. Hults, P.: Reference evaluation : an overview (1992) 0.64
    0.635313 = sum of:
      0.635313 = product of:
        1.1117977 = sum of:
          0.073836304 = weight(abstract_txt:services in 4548) [ClassicSimilarity], result of:
            0.073836304 = score(doc=4548,freq=1.0), product of:
              0.18760216 = queryWeight, product of:
                1.3165034 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.033943374 = queryNorm
              0.39357919 = fieldWeight in 4548, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.09375 = fieldNorm(doc=4548)
          0.15386857 = weight(abstract_txt:reference in 4548) [ClassicSimilarity], result of:
            0.15386857 = score(doc=4548,freq=3.0), product of:
              0.21221891 = queryWeight, product of:
                1.4002162 = boost
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.033943374 = queryNorm
              0.72504646 = fieldWeight in 4548, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.09375 = fieldNorm(doc=4548)
          0.14138387 = weight(abstract_txt:quality in 4548) [ClassicSimilarity], result of:
            0.14138387 = score(doc=4548,freq=2.0), product of:
              0.22960487 = queryWeight, product of:
                1.4564434 = boost
                4.6444306 = idf(docFreq=1160, maxDocs=44421)
                0.033943374 = queryNorm
              0.61577034 = fieldWeight in 4548, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.6444306 = idf(docFreq=1160, maxDocs=44421)
                0.09375 = fieldNorm(doc=4548)
          0.7427089 = weight(abstract_txt:unobtrusive in 4548) [ClassicSimilarity], result of:
            0.7427089 = score(doc=4548,freq=1.0), product of:
              0.87418556 = queryWeight, product of:
                2.8418744 = boost
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.033943374 = queryNorm
              0.849601 = fieldWeight in 4548, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.09375 = fieldNorm(doc=4548)
        0.5714286 = coord(4/7)
    
  4. Assessment and accountability in reference work (1992) 0.60
    0.5998255 = sum of:
      0.5998255 = product of:
        1.0496945 = sum of:
          0.1044203 = weight(abstract_txt:services in 7834) [ClassicSimilarity], result of:
            0.1044203 = score(doc=7834,freq=2.0), product of:
              0.18760216 = queryWeight, product of:
                1.3165034 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.033943374 = queryNorm
              0.556605 = fieldWeight in 7834, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.09375 = fieldNorm(doc=7834)
          0.07693211 = weight(abstract_txt:studies in 7834) [ClassicSimilarity], result of:
            0.07693211 = score(doc=7834,freq=1.0), product of:
              0.19281003 = queryWeight, product of:
                1.3346515 = boost
                4.25605 = idf(docFreq=1711, maxDocs=44421)
                0.033943374 = queryNorm
              0.3990047 = fieldWeight in 7834, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.25605 = idf(docFreq=1711, maxDocs=44421)
                0.09375 = fieldNorm(doc=7834)
          0.12563317 = weight(abstract_txt:reference in 7834) [ClassicSimilarity], result of:
            0.12563317 = score(doc=7834,freq=2.0), product of:
              0.21221891 = queryWeight, product of:
                1.4002162 = boost
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.033943374 = queryNorm
              0.591998 = fieldWeight in 7834, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.4651284 = idf(docFreq=1388, maxDocs=44421)
                0.09375 = fieldNorm(doc=7834)
          0.7427089 = weight(abstract_txt:unobtrusive in 7834) [ClassicSimilarity], result of:
            0.7427089 = score(doc=7834,freq=1.0), product of:
              0.87418556 = queryWeight, product of:
                2.8418744 = boost
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.033943374 = queryNorm
              0.849601 = fieldWeight in 7834, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.09375 = fieldNorm(doc=7834)
        0.5714286 = coord(4/7)
    
  5. Packer, K.H.; Michaud, J.M.: ¬The use and users of COM catalogues at the University of Toronto and the Mississauga Library System (1983) 0.56
    0.5585263 = sum of:
      0.5585263 = product of:
        0.977421 = sum of:
          0.056048576 = weight(abstract_txt:library in 421) [ClassicSimilarity], result of:
            0.056048576 = score(doc=421,freq=3.0), product of:
              0.10824151 = queryWeight, product of:
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.033943374 = queryNorm
              0.51781034 = fieldWeight in 421, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.09375 = fieldNorm(doc=421)
          0.07693211 = weight(abstract_txt:studies in 421) [ClassicSimilarity], result of:
            0.07693211 = score(doc=421,freq=1.0), product of:
              0.19281003 = queryWeight, product of:
                1.3346515 = boost
                4.25605 = idf(docFreq=1711, maxDocs=44421)
                0.033943374 = queryNorm
              0.3990047 = fieldWeight in 421, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.25605 = idf(docFreq=1711, maxDocs=44421)
                0.09375 = fieldNorm(doc=421)
          0.10173138 = weight(abstract_txt:academic in 421) [ClassicSimilarity], result of:
            0.10173138 = score(doc=421,freq=1.0), product of:
              0.23228857 = queryWeight, product of:
                1.4649304 = boost
                4.6714945 = idf(docFreq=1129, maxDocs=44421)
                0.033943374 = queryNorm
              0.4379526 = fieldWeight in 421, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6714945 = idf(docFreq=1129, maxDocs=44421)
                0.09375 = fieldNorm(doc=421)
          0.7427089 = weight(abstract_txt:unobtrusive in 421) [ClassicSimilarity], result of:
            0.7427089 = score(doc=421,freq=1.0), product of:
              0.87418556 = queryWeight, product of:
                2.8418744 = boost
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.033943374 = queryNorm
              0.849601 = fieldWeight in 421, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.06241 = idf(docFreq=13, maxDocs=44421)
                0.09375 = fieldNorm(doc=421)
        0.5714286 = coord(4/7)