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  1. Trenner, L.: ¬A comparative survey of the friendliness of online "help" in interactive information retrieval systems (1989) 4.54
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  2. Janosky, B.; Smith, P.; Hildreth, C.R.: Online library cataloging systems : an analysis of user errors (1986) 4.54
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  3. Buxton, A.; Trenner, L.: ¬An experiment to assess the friendliness of error messages from interactive information retrieval systems (1987) 4.54
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  4. Trenner, L.: How to win friends and influence people : definitions of user-friendliness in interactive computer systems (1987) 4.54
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  5. Ostroff, D.; Shneiderman, B.: Selection devices for user of an electronic encyclopedia : an empirical comparison of four possibilities (1988) 4.54
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  6. Senzig, D.: Library catalogs for library users (1984) 4.54
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  7. Bates, M.J.: ¬The fallacy of the perfect thirty-item online search (1984) 4.54
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  8. Markey, K.: Alphabetical searching in an online catalog (1989) 4.54
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  9. Greenwood, D.: OPAC research in the UK (1989) 4.54
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  10. Foster, W.: OPAC design : a library school perspective (1988) 4.54
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  11. Bibliographic access in Europe : First Int. Conference. The Proc. of a Conf. organized by the Centre for Bibliographic Management and held at the Univ. of Bath, 14.-17.9.1989 (1990) 4.54
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  12. Graham, P.S.: Technology and the online catalog (1983) 4.54
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  13. Wang, C.: ¬The online catalogue, subject access and user reactions : a review (1985) 4.54
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  14. Bates, M.J.: Designing online catalog subject acces to meet user needs (1989) 4.54
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  15. Document retrieval systems (1988) 4.54
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  16. McGarry, D.; Svenonius, E.: More on improved browsable displays for online subject access (1991) 4.54
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  17. Smith, E.H.: Enhancing subject accessibiliy to the online catalog (1991) 4.54
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  18. Larson, R.R.: Classification clustering, probabilistic information retrieval, and the online catalog (1991) 4.54
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  19. Allen, B.: Topic knowledge and online catalog search formulation (1991) 4.54
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  20. Larson, R.R.: ¬The decline of subject searching : long-term trends and patterns of index use in an online catalog (1991) 4.54
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