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Bates, M.J.: Where should the person stop and the information search interface start? (1990)
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Bates, M.J.: System meets user : problems in matching subject search terms (1977)
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Bates, M.J.: Factors affecting subject catalog search success (1977)
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Hsieh-Yee, I.: Effects of search experience and subject knowledge on the search tactics of novice and experienced searchers (1993)
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