-
Hu, P.J.-H.; Brown, S.A.; Thong, J.Y.L.; Chan, F.K.Y.; Tam, K.Y.: Determinants of service quality and continuance intention of online services : the case of eTax (2009)
0.19
0.19355567 = sum of:
0.19355567 = product of:
0.9677783 = sum of:
0.03991195 = weight(abstract_txt:empirical in 3716) [ClassicSimilarity], result of:
0.03991195 = score(doc=3716,freq=1.0), product of:
0.122766316 = queryWeight, product of:
1.5118558 = boost
5.2016807 = idf(docFreq=664, maxDocs=44421)
0.0156108 = queryNorm
0.32510504 = fieldWeight in 3716, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
5.2016807 = idf(docFreq=664, maxDocs=44421)
0.0625 = fieldNorm(doc=3716)
0.035831213 = weight(abstract_txt:model in 3716) [ClassicSimilarity], result of:
0.035831213 = score(doc=3716,freq=1.0), product of:
0.14394446 = queryWeight, product of:
2.315172 = boost
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.0156108 = queryNorm
0.24892388 = fieldWeight in 3716, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.0625 = fieldNorm(doc=3716)
0.27154198 = weight(abstract_txt:drivers in 3716) [ClassicSimilarity], result of:
0.27154198 = score(doc=3716,freq=1.0), product of:
0.5045827 = queryWeight, product of:
3.7538989 = boost
8.610425 = idf(docFreq=21, maxDocs=44421)
0.0156108 = queryNorm
0.53815156 = fieldWeight in 3716, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
8.610425 = idf(docFreq=21, maxDocs=44421)
0.0625 = fieldNorm(doc=3716)
0.19057922 = weight(abstract_txt:quality in 3716) [ClassicSimilarity], result of:
0.19057922 = score(doc=3716,freq=5.0), product of:
0.29361486 = queryWeight, product of:
4.0496774 = boost
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0156108 = queryNorm
0.6490789 = fieldWeight in 3716, product of:
2.236068 = tf(freq=5.0), with freq of:
5.0 = termFreq=5.0
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0625 = fieldNorm(doc=3716)
0.42991394 = weight(abstract_txt:service in 3716) [ClassicSimilarity], result of:
0.42991394 = score(doc=3716,freq=10.0), product of:
0.47524944 = queryWeight, product of:
6.6514535 = boost
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0156108 = queryNorm
0.90460694 = fieldWeight in 3716, product of:
3.1622777 = tf(freq=10.0), with freq of:
10.0 = termFreq=10.0
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0625 = fieldNorm(doc=3716)
0.2 = coord(5/25)
-
Venkateswarlu, T.: Philosophy and reference service in academic libraries : a model (1991)
0.14
0.13689344 = sum of:
0.13689344 = product of:
0.855584 = sum of:
0.072273545 = weight(abstract_txt:academic in 5519) [ClassicSimilarity], result of:
0.072273545 = score(doc=5519,freq=1.0), product of:
0.09901558 = queryWeight, product of:
1.3577585 = boost
4.6714945 = idf(docFreq=1129, maxDocs=44421)
0.0156108 = queryNorm
0.729921 = fieldWeight in 5519, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6714945 = idf(docFreq=1129, maxDocs=44421)
0.15625 = fieldNorm(doc=5519)
0.08957803 = weight(abstract_txt:model in 5519) [ClassicSimilarity], result of:
0.08957803 = score(doc=5519,freq=1.0), product of:
0.14394446 = queryWeight, product of:
2.315172 = boost
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.0156108 = queryNorm
0.6223097 = fieldWeight in 5519, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.15625 = fieldNorm(doc=5519)
0.21307404 = weight(abstract_txt:quality in 5519) [ClassicSimilarity], result of:
0.21307404 = score(doc=5519,freq=1.0), product of:
0.29361486 = queryWeight, product of:
4.0496774 = boost
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0156108 = queryNorm
0.7256923 = fieldWeight in 5519, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.15625 = fieldNorm(doc=5519)
0.48065838 = weight(abstract_txt:service in 5519) [ClassicSimilarity], result of:
0.48065838 = score(doc=5519,freq=2.0), product of:
0.47524944 = queryWeight, product of:
6.6514535 = boost
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0156108 = queryNorm
1.0113813 = fieldWeight in 5519, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.15625 = fieldNorm(doc=5519)
0.16 = coord(4/25)
-
Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996)
0.13
0.13316491 = sum of:
0.13316491 = product of:
0.66582453 = sum of:
0.050591487 = weight(abstract_txt:academic in 485) [ClassicSimilarity], result of:
0.050591487 = score(doc=485,freq=1.0), product of:
0.09901558 = queryWeight, product of:
1.3577585 = boost
4.6714945 = idf(docFreq=1129, maxDocs=44421)
0.0156108 = queryNorm
0.5109447 = fieldWeight in 485, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6714945 = idf(docFreq=1129, maxDocs=44421)
0.109375 = fieldNorm(doc=485)
0.06691573 = weight(abstract_txt:evaluation in 485) [ClassicSimilarity], result of:
0.06691573 = score(doc=485,freq=1.0), product of:
0.13657393 = queryWeight, product of:
1.9529912 = boost
4.479632 = idf(docFreq=1368, maxDocs=44421)
0.0156108 = queryNorm
0.48995975 = fieldWeight in 485, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.479632 = idf(docFreq=1368, maxDocs=44421)
0.109375 = fieldNorm(doc=485)
0.06270462 = weight(abstract_txt:model in 485) [ClassicSimilarity], result of:
0.06270462 = score(doc=485,freq=1.0), product of:
0.14394446 = queryWeight, product of:
2.315172 = boost
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.0156108 = queryNorm
0.4356168 = fieldWeight in 485, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.109375 = fieldNorm(doc=485)
0.14915182 = weight(abstract_txt:quality in 485) [ClassicSimilarity], result of:
0.14915182 = score(doc=485,freq=1.0), product of:
0.29361486 = queryWeight, product of:
4.0496774 = boost
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0156108 = queryNorm
0.5079846 = fieldWeight in 485, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.109375 = fieldNorm(doc=485)
0.33646086 = weight(abstract_txt:service in 485) [ClassicSimilarity], result of:
0.33646086 = score(doc=485,freq=2.0), product of:
0.47524944 = queryWeight, product of:
6.6514535 = boost
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0156108 = queryNorm
0.70796686 = fieldWeight in 485, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.109375 = fieldNorm(doc=485)
0.2 = coord(5/25)
-
Salvesen, G.: Is the library able to find the answer? (2005)
0.12
0.12188482 = sum of:
0.12188482 = product of:
0.76178014 = sum of:
0.07055502 = weight(abstract_txt:empirical in 4009) [ClassicSimilarity], result of:
0.07055502 = score(doc=4009,freq=2.0), product of:
0.122766316 = queryWeight, product of:
1.5118558 = boost
5.2016807 = idf(docFreq=664, maxDocs=44421)
0.0156108 = queryNorm
0.5747099 = fieldWeight in 4009, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
5.2016807 = idf(docFreq=664, maxDocs=44421)
0.078125 = fieldNorm(doc=4009)
0.06188873 = weight(abstract_txt:conceptual in 4009) [ClassicSimilarity], result of:
0.06188873 = score(doc=4009,freq=1.0), product of:
0.16224653 = queryWeight, product of:
2.1286492 = boost
4.8825436 = idf(docFreq=914, maxDocs=44421)
0.0156108 = queryNorm
0.38144872 = fieldWeight in 4009, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.8825436 = idf(docFreq=914, maxDocs=44421)
0.078125 = fieldNorm(doc=4009)
0.21307404 = weight(abstract_txt:quality in 4009) [ClassicSimilarity], result of:
0.21307404 = score(doc=4009,freq=4.0), product of:
0.29361486 = queryWeight, product of:
4.0496774 = boost
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0156108 = queryNorm
0.7256923 = fieldWeight in 4009, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.078125 = fieldNorm(doc=4009)
0.4162624 = weight(abstract_txt:service in 4009) [ClassicSimilarity], result of:
0.4162624 = score(doc=4009,freq=6.0), product of:
0.47524944 = queryWeight, product of:
6.6514535 = boost
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0156108 = queryNorm
0.8758819 = fieldWeight in 4009, product of:
2.4494898 = tf(freq=6.0), with freq of:
6.0 = termFreq=6.0
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.078125 = fieldNorm(doc=4009)
0.16 = coord(4/25)
-
Soares-Silva, D.; Salati Marcondes de Moraes, G.H.; Cappellozza, A.; Morini, C.: Explaining library user loyalty through perceived service quality : what is wrong? (2020)
0.12
0.12167864 = sum of:
0.12167864 = product of:
0.50699437 = sum of:
0.064130776 = weight(abstract_txt:equation in 951) [ClassicSimilarity], result of:
0.064130776 = score(doc=951,freq=1.0), product of:
0.13367338 = queryWeight, product of:
1.1155223 = boost
7.676116 = idf(docFreq=55, maxDocs=44421)
0.0156108 = queryNorm
0.47975725 = fieldWeight in 951, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
7.676116 = idf(docFreq=55, maxDocs=44421)
0.0625 = fieldNorm(doc=951)
0.02890942 = weight(abstract_txt:academic in 951) [ClassicSimilarity], result of:
0.02890942 = score(doc=951,freq=1.0), product of:
0.09901558 = queryWeight, product of:
1.3577585 = boost
4.6714945 = idf(docFreq=1129, maxDocs=44421)
0.0156108 = queryNorm
0.2919684 = fieldWeight in 951, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6714945 = idf(docFreq=1129, maxDocs=44421)
0.0625 = fieldNorm(doc=951)
0.038237557 = weight(abstract_txt:evaluation in 951) [ClassicSimilarity], result of:
0.038237557 = score(doc=951,freq=1.0), product of:
0.13657393 = queryWeight, product of:
1.9529912 = boost
4.479632 = idf(docFreq=1368, maxDocs=44421)
0.0156108 = queryNorm
0.279977 = fieldWeight in 951, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.479632 = idf(docFreq=1368, maxDocs=44421)
0.0625 = fieldNorm(doc=951)
0.035831213 = weight(abstract_txt:model in 951) [ClassicSimilarity], result of:
0.035831213 = score(doc=951,freq=1.0), product of:
0.14394446 = queryWeight, product of:
2.315172 = boost
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.0156108 = queryNorm
0.24892388 = fieldWeight in 951, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.9827821 = idf(docFreq=2249, maxDocs=44421)
0.0625 = fieldNorm(doc=951)
0.14762202 = weight(abstract_txt:quality in 951) [ClassicSimilarity], result of:
0.14762202 = score(doc=951,freq=3.0), product of:
0.29361486 = queryWeight, product of:
4.0496774 = boost
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0156108 = queryNorm
0.50277436 = fieldWeight in 951, product of:
1.7320508 = tf(freq=3.0), with freq of:
3.0 = termFreq=3.0
4.6444306 = idf(docFreq=1160, maxDocs=44421)
0.0625 = fieldNorm(doc=951)
0.19226335 = weight(abstract_txt:service in 951) [ClassicSimilarity], result of:
0.19226335 = score(doc=951,freq=2.0), product of:
0.47524944 = queryWeight, product of:
6.6514535 = boost
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0156108 = queryNorm
0.4045525 = fieldWeight in 951, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.576989 = idf(docFreq=1241, maxDocs=44421)
0.0625 = fieldNorm(doc=951)
0.24 = coord(6/25)