Document (#10299)

Author

Horner, J.
Michaud-Oystryk, N.

Title

¬The efficiency and success rates of print ready references vs online redy reference searches in Canadian University Libraries

Source

Journal of academic librarianship. 21(1995) no.2, S.97-102

Year

1995

Abstract

An experiment, which investigated whether the format in which information is stored affects the outcomes of ready reference transactions in terms of efficiency and accuracy, found that bibliographic questions are more efficiently answered online, while factual questions are more efficiently answered with print sources. Neither mode was found to be more accurate

Theme

Informationsdienstleistungen

Location

CAN

Similar documents (content)

1. Havener, W.M.: Answering ready reference questions : print versus online (1990) 0.43

   0.43275136 = sum of:
     0.43275136 = product of:
       1.202087 = sum of:
         0.049901024 = weight(abstract_txt:experiment in 2937) [ClassicSimilarity], result of:
           0.049901024 = score(doc=2937,freq=1.0), product of:
             0.11287361 = queryWeight, product of:
               5.658835 = idf(docFreq=420, maxDocs=44421)
               0.01994644 = queryNorm
             0.44209647 = fieldWeight in 2937, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.658835 = idf(docFreq=420, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.058160964 = weight(abstract_txt:accuracy in 2937) [ClassicSimilarity], result of:
           0.058160964 = score(doc=2937,freq=1.0), product of:
             0.12500878 = queryWeight, product of:
               1.0523835 = boost
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.01994644 = queryNorm
             0.46525505 = fieldWeight in 2937, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.11672466 = weight(abstract_txt:factual in 2937) [ClassicSimilarity], result of:
           0.11672466 = score(doc=2937,freq=1.0), product of:
             0.19889683 = queryWeight, product of:
               1.3274486 = boost
               7.5118127 = idf(docFreq=65, maxDocs=44421)
               0.01994644 = queryNorm
             0.58686036 = fieldWeight in 2937, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.5118127 = idf(docFreq=65, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.08492212 = weight(abstract_txt:reference in 2937) [ClassicSimilarity], result of:
           0.08492212 = score(doc=2937,freq=3.0), product of:
             0.14055175 = queryWeight, product of:
               1.5781088 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.01994644 = queryNorm
             0.60420537 = fieldWeight in 2937, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.18131834 = weight(abstract_txt:questions in 2937) [ClassicSimilarity], result of:
           0.18131834 = score(doc=2937,freq=8.0), product of:
             0.16805854 = queryWeight, product of:
               1.7256356 = boost
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.01994644 = queryNorm
             1.0788999 = fieldWeight in 2937, product of:
               2.828427 = tf(freq=8.0), with freq of:
                 8.0 = termFreq=8.0
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.032362435 = weight(abstract_txt:more in 2937) [ClassicSimilarity], result of:
           0.032362435 = score(doc=2937,freq=1.0), product of:
             0.121970266 = queryWeight, product of:
               1.8004929 = boost
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.01994644 = queryNorm
             0.26533052 = fieldWeight in 2937, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.21915133 = weight(abstract_txt:print in 2937) [ClassicSimilarity], result of:
           0.21915133 = score(doc=2937,freq=4.0), product of:
             0.24025485 = queryWeight, product of:
               2.0632644 = boost
               5.8378363 = idf(docFreq=351, maxDocs=44421)
               0.01994644 = queryNorm
             0.91216195 = fieldWeight in 2937, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               5.8378363 = idf(docFreq=351, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.2217327 = weight(abstract_txt:ready in 2937) [ClassicSimilarity], result of:
           0.2217327 = score(doc=2937,freq=1.0), product of:
             0.38436982 = queryWeight, product of:
               2.6097171 = boost
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.01994644 = queryNorm
             0.57687336 = fieldWeight in 2937, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
         0.23781344 = weight(abstract_txt:answered in 2937) [ClassicSimilarity], result of:
           0.23781344 = score(doc=2937,freq=1.0), product of:
             0.40273592 = queryWeight, product of:
               2.6713388 = boost
               7.558333 = idf(docFreq=62, maxDocs=44421)
               0.01994644 = queryNorm
             0.59049475 = fieldWeight in 2937, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.558333 = idf(docFreq=62, maxDocs=44421)
               0.078125 = fieldNorm(doc=2937)
       0.36 = coord(9/25)
   

2. Dickstein, R.; Greenfield, L.; Rosen, J.: Using the World Wide Web at the reference desk (1997) 0.24

   0.24415357 = sum of:
     0.24415357 = product of:
       1.0173066 = sum of:
         0.037945103 = weight(abstract_txt:online in 2755) [ClassicSimilarity], result of:
           0.037945103 = score(doc=2755,freq=1.0), product of:
             0.094670475 = queryWeight, product of:
               1.2951679 = boost
               3.6645708 = idf(docFreq=3092, maxDocs=44421)
               0.01994644 = queryNorm
             0.40081245 = fieldWeight in 2755, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.6645708 = idf(docFreq=3092, maxDocs=44421)
               0.109375 = fieldNorm(doc=2755)
         0.13728347 = weight(abstract_txt:reference in 2755) [ClassicSimilarity], result of:
           0.13728347 = score(doc=2755,freq=4.0), product of:
             0.14055175 = queryWeight, product of:
               1.5781088 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.01994644 = queryNorm
             0.97674686 = fieldWeight in 2755, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.109375 = fieldNorm(doc=2755)
         0.04530741 = weight(abstract_txt:more in 2755) [ClassicSimilarity], result of:
           0.04530741 = score(doc=2755,freq=1.0), product of:
             0.121970266 = queryWeight, product of:
               1.8004929 = boost
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.01994644 = queryNorm
             0.37146273 = fieldWeight in 2755, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.109375 = fieldNorm(doc=2755)
         0.15340592 = weight(abstract_txt:print in 2755) [ClassicSimilarity], result of:
           0.15340592 = score(doc=2755,freq=1.0), product of:
             0.24025485 = queryWeight, product of:
               2.0632644 = boost
               5.8378363 = idf(docFreq=351, maxDocs=44421)
               0.01994644 = queryNorm
             0.6385133 = fieldWeight in 2755, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8378363 = idf(docFreq=351, maxDocs=44421)
               0.109375 = fieldNorm(doc=2755)
         0.31042582 = weight(abstract_txt:ready in 2755) [ClassicSimilarity], result of:
           0.31042582 = score(doc=2755,freq=1.0), product of:
             0.38436982 = queryWeight, product of:
               2.6097171 = boost
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.01994644 = queryNorm
             0.80762273 = fieldWeight in 2755, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.109375 = fieldNorm(doc=2755)
         0.33293882 = weight(abstract_txt:answered in 2755) [ClassicSimilarity], result of:
           0.33293882 = score(doc=2755,freq=1.0), product of:
             0.40273592 = queryWeight, product of:
               2.6713388 = boost
               7.558333 = idf(docFreq=62, maxDocs=44421)
               0.01994644 = queryNorm
             0.82669264 = fieldWeight in 2755, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.558333 = idf(docFreq=62, maxDocs=44421)
               0.109375 = fieldNorm(doc=2755)
       0.24 = coord(6/25)
   

3. Richardson, J.V.: Question master : an evaluation of a Web-based decision-support system for use in reference environments (1998) 0.24

   0.23992695 = sum of:
     0.23992695 = product of:
       0.66646373 = sum of:
         0.013624883 = weight(abstract_txt:which in 2424) [ClassicSimilarity], result of:
           0.013624883 = score(doc=2424,freq=1.0), product of:
             0.05985282 = queryWeight, product of:
               1.0298195 = boost
               2.9137893 = idf(docFreq=6552, maxDocs=44421)
               0.01994644 = queryNorm
             0.2276398 = fieldWeight in 2424, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.9137893 = idf(docFreq=6552, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.100737736 = weight(abstract_txt:accuracy in 2424) [ClassicSimilarity], result of:
           0.100737736 = score(doc=2424,freq=3.0), product of:
             0.12500878 = queryWeight, product of:
               1.0523835 = boost
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.01994644 = queryNorm
             0.8058453 = fieldWeight in 2424, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.027103644 = weight(abstract_txt:online in 2424) [ClassicSimilarity], result of:
           0.027103644 = score(doc=2424,freq=1.0), product of:
             0.094670475 = queryWeight, product of:
               1.2951679 = boost
               3.6645708 = idf(docFreq=3092, maxDocs=44421)
               0.01994644 = queryNorm
             0.28629458 = fieldWeight in 2424, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.6645708 = idf(docFreq=3092, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.13785857 = weight(abstract_txt:transactions in 2424) [ClassicSimilarity], result of:
           0.13785857 = score(doc=2424,freq=1.0), product of:
             0.22223303 = queryWeight, product of:
               1.403163 = boost
               7.9402676 = idf(docFreq=42, maxDocs=44421)
               0.01994644 = queryNorm
             0.62033343 = fieldWeight in 2424, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.9402676 = idf(docFreq=42, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.08492212 = weight(abstract_txt:reference in 2424) [ClassicSimilarity], result of:
           0.08492212 = score(doc=2424,freq=3.0), product of:
             0.14055175 = queryWeight, product of:
               1.5781088 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.01994644 = queryNorm
             0.60420537 = fieldWeight in 2424, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.04924425 = weight(abstract_txt:found in 2424) [ClassicSimilarity], result of:
           0.04924425 = score(doc=2424,freq=1.0), product of:
             0.14096126 = queryWeight, product of:
               1.5804061 = boost
               4.4716287 = idf(docFreq=1379, maxDocs=44421)
               0.01994644 = queryNorm
             0.34934598 = fieldWeight in 2424, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.4716287 = idf(docFreq=1379, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.11103436 = weight(abstract_txt:questions in 2424) [ClassicSimilarity], result of:
           0.11103436 = score(doc=2424,freq=3.0), product of:
             0.16805854 = queryWeight, product of:
               1.7256356 = boost
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.01994644 = queryNorm
             0.6606886 = fieldWeight in 2424, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.032362435 = weight(abstract_txt:more in 2424) [ClassicSimilarity], result of:
           0.032362435 = score(doc=2424,freq=1.0), product of:
             0.121970266 = queryWeight, product of:
               1.8004929 = boost
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.01994644 = queryNorm
             0.26533052 = fieldWeight in 2424, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
         0.10957567 = weight(abstract_txt:print in 2424) [ClassicSimilarity], result of:
           0.10957567 = score(doc=2424,freq=1.0), product of:
             0.24025485 = queryWeight, product of:
               2.0632644 = boost
               5.8378363 = idf(docFreq=351, maxDocs=44421)
               0.01994644 = queryNorm
             0.45608097 = fieldWeight in 2424, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8378363 = idf(docFreq=351, maxDocs=44421)
               0.078125 = fieldNorm(doc=2424)
       0.36 = coord(9/25)
   

4. Frické, M.; Fallis, D.: Indicators of accuracy for answers to ready reference questions an the Internet (2004) 0.19

   0.1939803 = sum of:
     0.1939803 = product of:
       0.6927868 = sum of:
         0.14246468 = weight(abstract_txt:accuracy in 3220) [ClassicSimilarity], result of:
           0.14246468 = score(doc=3220,freq=6.0), product of:
             0.12500878 = queryWeight, product of:
               1.0523835 = boost
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.01994644 = queryNorm
             1.1396375 = fieldWeight in 3220, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
         0.097954884 = weight(abstract_txt:accurate in 3220) [ClassicSimilarity], result of:
           0.097954884 = score(doc=3220,freq=2.0), product of:
             0.14045164 = queryWeight, product of:
               1.1154939 = boost
               6.312396 = idf(docFreq=218, maxDocs=44421)
               0.01994644 = queryNorm
             0.69742787 = fieldWeight in 3220, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.312396 = idf(docFreq=218, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
         0.08492212 = weight(abstract_txt:reference in 3220) [ClassicSimilarity], result of:
           0.08492212 = score(doc=3220,freq=3.0), product of:
             0.14055175 = queryWeight, product of:
               1.5781088 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.01994644 = queryNorm
             0.60420537 = fieldWeight in 3220, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
         0.04924425 = weight(abstract_txt:found in 3220) [ClassicSimilarity], result of:
           0.04924425 = score(doc=3220,freq=1.0), product of:
             0.14096126 = queryWeight, product of:
               1.5804061 = boost
               4.4716287 = idf(docFreq=1379, maxDocs=44421)
               0.01994644 = queryNorm
             0.34934598 = fieldWeight in 3220, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.4716287 = idf(docFreq=1379, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
         0.06410572 = weight(abstract_txt:questions in 3220) [ClassicSimilarity], result of:
           0.06410572 = score(doc=3220,freq=1.0), product of:
             0.16805854 = queryWeight, product of:
               1.7256356 = boost
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.01994644 = queryNorm
             0.38144872 = fieldWeight in 3220, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
         0.032362435 = weight(abstract_txt:more in 3220) [ClassicSimilarity], result of:
           0.032362435 = score(doc=3220,freq=1.0), product of:
             0.121970266 = queryWeight, product of:
               1.8004929 = boost
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.01994644 = queryNorm
             0.26533052 = fieldWeight in 3220, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
         0.2217327 = weight(abstract_txt:ready in 3220) [ClassicSimilarity], result of:
           0.2217327 = score(doc=3220,freq=1.0), product of:
             0.38436982 = queryWeight, product of:
               2.6097171 = boost
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.01994644 = queryNorm
             0.57687336 = fieldWeight in 3220, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.078125 = fieldNorm(doc=3220)
       0.28 = coord(7/25)
   

5. Cloughley, K.: Digital reference services : how do the library-based services compare with the expert services? (2004) 0.18

   0.18117951 = sum of:
     0.18117951 = product of:
       0.6470697 = sum of:
         0.013624883 = weight(abstract_txt:which in 5759) [ClassicSimilarity], result of:
           0.013624883 = score(doc=5759,freq=1.0), product of:
             0.05985282 = queryWeight, product of:
               1.0298195 = boost
               2.9137893 = idf(docFreq=6552, maxDocs=44421)
               0.01994644 = queryNorm
             0.2276398 = fieldWeight in 5759, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.9137893 = idf(docFreq=6552, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
         0.082252026 = weight(abstract_txt:accuracy in 5759) [ClassicSimilarity], result of:
           0.082252026 = score(doc=5759,freq=2.0), product of:
             0.12500878 = queryWeight, product of:
               1.0523835 = boost
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.01994644 = queryNorm
             0.65797 = fieldWeight in 5759, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.9552646 = idf(docFreq=312, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
         0.11672466 = weight(abstract_txt:factual in 5759) [ClassicSimilarity], result of:
           0.11672466 = score(doc=5759,freq=1.0), product of:
             0.19889683 = queryWeight, product of:
               1.3274486 = boost
               7.5118127 = idf(docFreq=65, maxDocs=44421)
               0.01994644 = queryNorm
             0.58686036 = fieldWeight in 5759, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.5118127 = idf(docFreq=65, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
         0.06933863 = weight(abstract_txt:reference in 5759) [ClassicSimilarity], result of:
           0.06933863 = score(doc=5759,freq=2.0), product of:
             0.14055175 = queryWeight, product of:
               1.5781088 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.01994644 = queryNorm
             0.49333167 = fieldWeight in 5759, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
         0.11103436 = weight(abstract_txt:questions in 5759) [ClassicSimilarity], result of:
           0.11103436 = score(doc=5759,freq=3.0), product of:
             0.16805854 = queryWeight, product of:
               1.7256356 = boost
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.01994644 = queryNorm
             0.6606886 = fieldWeight in 5759, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.8825436 = idf(docFreq=914, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
         0.032362435 = weight(abstract_txt:more in 5759) [ClassicSimilarity], result of:
           0.032362435 = score(doc=5759,freq=1.0), product of:
             0.121970266 = queryWeight, product of:
               1.8004929 = boost
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.01994644 = queryNorm
             0.26533052 = fieldWeight in 5759, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.3962307 = idf(docFreq=4044, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
         0.2217327 = weight(abstract_txt:ready in 5759) [ClassicSimilarity], result of:
           0.2217327 = score(doc=5759,freq=1.0), product of:
             0.38436982 = queryWeight, product of:
               2.6097171 = boost
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.01994644 = queryNorm
             0.57687336 = fieldWeight in 5759, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.3839793 = idf(docFreq=74, maxDocs=44421)
               0.078125 = fieldNorm(doc=5759)
       0.28 = coord(7/25)