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  1. Conflicts in reference services (1985) 9.40 
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  2. Reference services : administration and management (1982) 9.40 
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  3. Library instruction and reference services (1984) 9.40 
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  4. Ethics and reference services (1982) 9.40 
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  5. Personnel issues in reference services (1986) 9.40 
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  6. Evaluation of reference services (1982) 9.40 
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  7. International aspects of reference and information services (1987) 9.40 
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  8. Reference services for children and young adults (1983) 9.40 
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  9. Video to online : reference services in the new technology (1983) 9.40 
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