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Radford, M.L.; Costello, L.; Montague, K.E.: "Death of social encounters" : investigating COVID-19's initial impact on virtual reference services in academic libraries (2022)
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Wiggins, R.; Matthews, J.A.: Plateaus, peaks, and promises : the Infonortics '98 search engines conference (1998)
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Microsoft releases titles in DVD-ROM format (1999)
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Stabler, K.Y.: Who's on first, what's on second : patterns of reference services in academic libraries (1993)
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Faries, C.: Reference librarians in the information age : learning from the past to control the future (1994)
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