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Janke, R.V.: Presearch counseling for client searchers (end-users) (1985) 1.00
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Kent, E.L.: ¬The search interview (1984) 1.00

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Knapp, S.D.: ¬The reference interview in the computer-based setting (1978) 1.00
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Maxted, L.R.: ¬The interview process in online searching (1983) 1.00
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Norman, O.G.: ¬The reference interview : an annotated bibliography (1979) 1.00
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Preuss, V.: User-centered counseling in online retrieval : practise and training (1983) 1.00
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Preuss, V.: Benutzerorientierte Informationsberatung (1984) 1.00
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Somerville, A.N.: ¬The place of the reference interview in computer searching : the academic setting (1977) 1.00
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Somerville, A.N.: ¬The pre-search reference interview : a step by step guide (1982) 1.00
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Standards for public libraries (1977) 1.00

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Rauch, W.; Strauch, D.: Bildschirmtext: eine Einführung (1983) 1.00
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Penhale, S.J.; Taylor, N.: Integrating end-user searching into a bibliographic instruction program (1986) 1.00
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Mellon, C.: Library anxiety : a grounded theory and its development (1986) 1.00
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Czermak, J.M.: Zwischenbilanz zum Fachinformationsprogramm der Bundesregierung 1990-1994 (1993) 1.00
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Lutz, M.; Fitzgerald, S.Q.; Zantow, T.: Using the community information format to create a public service resource network (1992) 1.00
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Weizenbaum, J.: Wollen wir noch Menschen in der Bibliothek? (1991) 1.00
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Hug, H.: Bibliotheken als Informationsvermittlungszentren (1991) 1.00
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Böllmann, E.: Informationsvermittlung in Großbritannien (1986) 1.00
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Tönnessen, D.: Informationsdienst an wissenschaftlichen Bibliotheken : Entwicklungsstand und aktuelle Fragen (1993) 1.00
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Still, J.; Alexander, J.: Integrating Internet into reference : policy issues (1993) 1.00
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