Document (#9186)

Author
Böttcher, S.
Merkle, M.
Title
Qualitätsmanagement in öffentlichen Informationszentren : ein schwieriger Weg, an dessen Ende der Erfolg nicht ausgeschlossen sein muß
Source
Blick Europa! Informations- und Dokumentenmanagement. Deutscher Dokumentartag 1994, Universität Trier, 27.-30.9.1994. Hrsg.: W. Neubauer
Imprint
Frankfurt : DGD
Year
1994
Pages
S.445-454
Series
DGD-Schrift (DOK-7); 2/94
Theme
Informationsdienstleistungen

Similar documents (content)

  1. Berberich, S.; Weimar, A.: Kunde und Katalog : Qualitätsmanagement für Katalogdienstleistungen (2005) 0.34
    0.34155208 = sum of:
      0.34155208 = product of:
        1.7077603 = sum of:
          0.13497075 = weight(abstract_txt:erfolg in 4871) [ClassicSimilarity], result of:
            0.13497075 = score(doc=4871,freq=1.0), product of:
              0.24957235 = queryWeight, product of:
                1.7553536 = boost
                6.922344 = idf(docFreq=118, maxDocs=44421)
                0.02053897 = queryNorm
              0.54080814 = fieldWeight in 4871, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.922344 = idf(docFreq=118, maxDocs=44421)
                0.078125 = fieldNorm(doc=4871)
          1.5727895 = weight(title_txt:qualitätsmanagement in 4871) [ClassicSimilarity], result of:
            1.5727895 = score(doc=4871,freq=1.0), product of:
              0.4508059 = queryWeight, product of:
                2.3591805 = boost
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.02053897 = queryNorm
              3.4888396 = fieldWeight in 4871, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.375 = fieldNorm(doc=4871)
        0.2 = coord(2/10)
    
  2. Schwuchow, W.: Qualitätsmanagement für Informationsdienste (1993) 0.21
    0.20970528 = sum of:
      0.20970528 = product of:
        2.0970528 = sum of:
          2.0970528 = weight(title_txt:qualitätsmanagement in 3168) [ClassicSimilarity], result of:
            2.0970528 = score(doc=3168,freq=1.0), product of:
              0.4508059 = queryWeight, product of:
                2.3591805 = boost
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.02053897 = queryNorm
              4.6517863 = fieldWeight in 3168, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.5 = fieldNorm(doc=3168)
        0.1 = coord(1/10)
    
  3. Göcke, M.: Kundenorientiertes Qualitätsmanagement bei Informationsdienstleistern (1999) 0.21
    0.20970528 = sum of:
      0.20970528 = product of:
        2.0970528 = sum of:
          2.0970528 = weight(title_txt:qualitätsmanagement in 5126) [ClassicSimilarity], result of:
            2.0970528 = score(doc=5126,freq=1.0), product of:
              0.4508059 = queryWeight, product of:
                2.3591805 = boost
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.02053897 = queryNorm
              4.6517863 = fieldWeight in 5126, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.5 = fieldNorm(doc=5126)
        0.1 = coord(1/10)
    
  4. Sieglerschmidt, J.: ¬Das Museum als Interface (2004) 0.19
    0.19240108 = sum of:
      0.19240108 = product of:
        0.38480216 = sum of:
          0.030255517 = weight(abstract_txt:nicht in 4157) [ClassicSimilarity], result of:
            0.030255517 = score(doc=4157,freq=3.0), product of:
              0.08099669 = queryWeight, product of:
                3.9435613 = idf(docFreq=2339, maxDocs=44421)
                0.02053897 = queryNorm
              0.37354016 = fieldWeight in 4157, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.9435613 = idf(docFreq=2339, maxDocs=44421)
                0.0546875 = fieldNorm(doc=4157)
          0.03525528 = weight(abstract_txt:sein in 4157) [ClassicSimilarity], result of:
            0.03525528 = score(doc=4157,freq=1.0), product of:
              0.12935625 = queryWeight, product of:
                1.2637469 = boost
                4.983663 = idf(docFreq=826, maxDocs=44421)
                0.02053897 = queryNorm
              0.2725441 = fieldWeight in 4157, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.983663 = idf(docFreq=826, maxDocs=44421)
                0.0546875 = fieldNorm(doc=4157)
          0.06829417 = weight(abstract_txt:ende in 4157) [ClassicSimilarity], result of:
            0.06829417 = score(doc=4157,freq=1.0), product of:
              0.20101434 = queryWeight, product of:
                1.5753602 = boost
                6.2125297 = idf(docFreq=241, maxDocs=44421)
                0.02053897 = queryNorm
              0.33974773 = fieldWeight in 4157, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.2125297 = idf(docFreq=241, maxDocs=44421)
                0.0546875 = fieldNorm(doc=4157)
          0.07955182 = weight(abstract_txt:öffentlichen in 4157) [ClassicSimilarity], result of:
            0.07955182 = score(doc=4157,freq=1.0), product of:
              0.22253828 = queryWeight, product of:
                1.657558 = boost
                6.5366817 = idf(docFreq=174, maxDocs=44421)
                0.02053897 = queryNorm
              0.35747477 = fieldWeight in 4157, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.5366817 = idf(docFreq=174, maxDocs=44421)
                0.0546875 = fieldNorm(doc=4157)
          0.17144535 = weight(abstract_txt:schwieriger in 4157) [ClassicSimilarity], result of:
            0.17144535 = score(doc=4157,freq=1.0), product of:
              0.3712973 = queryWeight, product of:
                2.1410522 = boost
                8.443371 = idf(docFreq=25, maxDocs=44421)
                0.02053897 = queryNorm
              0.46174684 = fieldWeight in 4157, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                8.443371 = idf(docFreq=25, maxDocs=44421)
                0.0546875 = fieldNorm(doc=4157)
        0.5 = coord(5/10)
    
  5. Müller, H.: Qualitätsmanagement im FIZ Chemie Berlin (1998) 0.18
    0.18349211 = sum of:
      0.18349211 = product of:
        1.8349211 = sum of:
          1.8349211 = weight(title_txt:qualitätsmanagement in 3147) [ClassicSimilarity], result of:
            1.8349211 = score(doc=3147,freq=1.0), product of:
              0.4508059 = queryWeight, product of:
                2.3591805 = boost
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.02053897 = queryNorm
              4.070313 = fieldWeight in 3147, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                9.303573 = idf(docFreq=10, maxDocs=44421)
                0.4375 = fieldNorm(doc=3147)
        0.1 = coord(1/10)