Document (#8156)

Author

Weckert, J.
Ferguson, S.

Title

Ethics, reference librarians and expert systems

Source

Australian library journal. 42(1993) no.3, S.172-181

Year

1993

Abstract

The issue of whether or not a librarian should attempt to answer all requests for information, regardless of the use to which the information may be put, is a vexed one. This paper discusses the issue in the context of expert systems in reference work, and suggests that the need for the reference librarian to use discretion has implications for expert system development. It examines the role of the reference librarian, discusses the cases for and against answering all requests for information, outlines the behaviour of expert systems in reference, and discusses possible problems and solutions

Theme

Informationsdienstleistungen
Informationsethik

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