Document (#43811)

Author

Elbeshausen, S.

Title

Modellierung von Benutzer*innen, Kontextualisierung, Personalisierung

Source

Grundlagen der Informationswissenschaft. Hrsg.: Rainer Kuhlen, Dirk Lewandowski, Wolfgang Semar und Christa Womser-Hacker. 7., völlig neu gefasste Ausg

Imprint

Berlin : DeGruyter

Year

2023

Pages

S.467-476

Abstract

Informationssysteme, deren Reichweite und Nutzung sind mittlerweile allgegenwärtig und ein Alltag ohne sie scheint kaum mehr vorstellbar. Die Anwender*innen unterscheiden sich in Hinblick auf ihre Computererfahrung, ihr technisches Verständnis, ihre Motivation sowie die Aufgaben, die mit der Nutzung bewältigt werden sollen. So muss ein Smartphone der Teenagerin die Möglichkeit bieten zu chatten, aber auch dem Vater den nächstgelegenen Spielplatz zu finden, der Managerin die schnellste Route zum Bahnhof zu ermitteln oder dem Senior den Yogakurs zu buchen. Deutlich wird schon anhand dieser Minimalbeispiele die Notwendigkeit für Informationssysteme, die an die Bedürfnisse und Voraussetzungen der vielfältigen Nutzenden angepasst sind. Ziel aus Sicht der Informationswissenschaft ist es, eine möglichst einfache und effiziente Nutzung zu ermöglichen. Darüber hinaus sollten Systeme idealerweise adaptiv gestaltet sein und den Anwender*innen die Möglichkeit zur Adaptierbarkeit bieten. Aus diesem Spannungsfeld ergibt sich die Notwendigkeit für die Modellierung von Benutzer*innen, die Personalisierung und die Kontextualisierung.

Footnote

Vgl.: https://doi.org/10.1515/9783110769043.

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