Document (#13337)

Author

Niggemeyer, E.

Title

König Kunde - oder was bietet die Bibliothek ihren Benutzerinnen und Benutzern

Source

Zeitschrift für Bibliothekswesen und Bibliographie. 43(1996) H.3, S.241-250

Year

1996

Abstract

Was wünschen die Kunden einer Bibliothek, an ihnen zur Verfügung gestellten Arbeitsplätzen vorzufinden? Wie kann eine Bibliothek ihre Benutzer zufried stellen? Der Kunde wünscht, ein Maximum an Information aus der Bibliothek mitzunehmen. Zunächst einmal ist zu klären, welche Art von Information vom Benutzer gewünscht wird. Daraufhin ist zu lösen, wie Informationen optimal aufbereitet sein sollten. Das Ergebnis ist der multifunktionale Benutzerarbeitsplatz. In der Praxis bedeutet das, alle zur Zeit verfügbaren elektronischen Bibliotheksangebote unter einer grafischen Arbeitsoberfläche anzubieten. Die grafische Oberfläche ermöglicht es dem Benutzer, parallel in verschiedenen Anwendungen zu arbeiten. Die Auskunft gebenden Bibliothekare/innen stehen vor der Anforderung, alle Anwendungen selbst bedienen zu können. Dazu ist ein umfangreicher Know-How-Transfer zwischen EDV-Leuten und Bibliothekaren/innen erforderlich. Neue Strukturen innerhalb der Bibliothek sind die Folge. Ein multifunktionaler Benutzerarbeitsplatz stellt die 'Bibliothek auf den KopF' und den Benutzer auf den Boden des heutigen Informationsangebotes. Der Kunde ist König

Theme

Informationsdienstleistungen

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