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Niggemeyer, E.: König Kunde - oder was bietet die Bibliothek ihren Benutzerinnen und Benutzern (1996)
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Niggemeyer, E.: ¬Der multifunktionale Benutzerarbeitsplatz (1996)
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Endres-Niggemeyer, B.: Sprachverarbeitung im Informationsbereich (1989)
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Endres-Niggemeyer, B.: ¬An empirical process model of abstracting (1992)
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Endres-Niggemeyer, B.: Summarising text for intelligent communication : results of the Dagstuhl seminar (1994)
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Schröder, K.: Internet-Benutzerarbeitsplätze in der Universitätsbibliothek Dortmund : ein Erfahrungsbericht (1997)
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Keller, A.: Elektronische Zeitschriften in Bibliotheken : Ein Erfahrungsbericht aus der ETH-Bibliothek (1997)
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Babiak, U.: ¬Das Internet-Konzept der StadtBibliothek (1996)
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Blumer, E.; Hügi, J.; Schneider, R.: Digitale Bibliotheksangebote und ihre Evaluation : Ein Erfahrungsbericht (2012)
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Albrecht, R.: Benutzersupport via Chat : Ein Praxis- und Erfahrungsbericht der HeBIS-Verbundzentrale (2012)
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