Document (#34878)

Author
Christensen, A.
Title
Partizipative Entwicklung von Diensten in der Bibliothek 2.0 : Methoden und Ergebnisse aus Katalog-2.0-Projekten
Source
Bibliotheksdienst. 43(2009) H.5, S.527-537
Year
2009
Series
Themen: Erschließung
Abstract
In der Diskussion der "Bibliothek 2.0" im deutschsprachigen Raum wird die Forderung nach der Beteiligung von Benutzerinnen und Benutzern an der Entwicklung von neuen Diensten oft übersehen. Das mittlerweile zum Standardwerk avancierte Buch von Michael Casey und Laura Savastinuk zur "Library 2.0" schließt diesen Aspekt jedoch schon in der Definition des Begriffes ein: "Library 2.0 empowers library users through participatory, user driven services." In Bezug auf wissenschaftliche Bibliotheken bedeutet dies zu wissen und zu verstehen, wie Studierende und Lehrende arbeiten: Welche Aufgaben müssen sie erledigen, welche Werkzeuge benutzen sie dafür, auf welche Stolpersteine stoßen sie, was können Bibliotheken tun, um ihre Suche nach und Arbeit mit Literatur und anderen Informationen zu erleichtern. Die Frage, ob die Angehörigen der "net generation" sich in der Tat durch völlig andere kognitiven Fähigkeiten auszeichnen als vormalige Studierendengenerationen, scheint sich zwar nicht eindeutig beantworten zu lassen. Unbestreitbar ist jedoch, dass neue Kommunikationstechnologien einerseits und die Dichotomie zwischen populären und klassisch-wissenschaftlichen Informationsmitteln andererseits die Bedingungen für die Beschäftigung mit der Recherche, Beschaffung, Bewertung und Verarbeitung von lern- und forschungsbezogener Literaturinformation verändert haben. Was bedeuten aber diese Veränderungen für die Bibliotheken, ihre digitalen Angebote und ihre physischen Räume? Diese Frage beantwortet die "Bibliothek 2.0" nicht ohne Beteiligung ihrer Kundschaft. Wer sich auf die Fahnen schreibt, "Bibliothek 2.0" zu sein, handelt sich damit gleichzeitig den Auftrag zur "Benutzerforschung" ein - ein in Deutschland wohl eher ungeliebtes bibliothekarisches Aufgabengebiet, zumindest gemessen an der kleinen Anzahl der entsprechenden Publikationen und dem Alter der diesbezüglichen Standardwerke.
Theme
Katalogfragen allgemein
Location
D

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