Document (#20194)

Author

Subramanian, J.M.

Title

Patron attitudes toward computerized and print resources : discussion and considerations for reference service

Source

Reference librarian. 1998, no.60, S.127-138

Year

1998

Abstract

Argues that users in academic libraries have preconceived attitudes regarding the use of particular formats of indexes and other materials, and that these attitudes frequently interfere with the successful retrieval of the resources they need, by leading them to their preferred format rather than allowing them to choose the best means to access what they need. Discusses the significance of such preconceived views on the provision of reference services

Footnote

Part of an issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems

Theme

Informationsdienstleistungen

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