Document (#12747)

Author
Fogarty, E.
Title
Reference questions : who, what, where, when, how and why?
Source
New Jersey libraries. 28(1995) no.3, S.19-21
Year
1995
Abstract
Identifies 6 issues to consider when compiling statistics about reference transactions or revising and existing collection process. These are examined in relation to undertaking such a project and deciding what information to tabulate
Theme
Informationsdienstleistungen

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