Document (#10798)

Author

Stein, W.

Title

Organizational memory : review of concepts and recommendations for management

Source

International journal of information management. 15(1995) no.1, S.17-32

Year

1995

Abstract

The notion of corporate or organizational memory has been discussed for over a quarter of a century. A major objective of this work is to review the conceptual foundations of organizational memory drawing from information systems research, management science, economics, systems theory, political theory, organizational behaviour, decision making, and communication theory. Provides a working definition of organizational memory, identifies ways to distinguish the contents of organizational memory, and explicates the processes of memory including knowledge acquisition, retention, maintenance and retrieval. Recommendations are made throughout the work regarding ways information managers can assess and control the effects of organizational memory

Theme

Information Resources Management

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