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  1. Reference and information services : an introduction (1991) 9.75 
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  2. Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987) 9.75 
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  3. Grogan, D.: Practical reference work (1979) 9.75 
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  4. Reference and information services : an introduction (2001) 9.75 
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  5. Reference and information services : an introduction (1995) 9.75 
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  6. Kuhlen, R.: ¬Die Konsequenzen von Informationsassistenten : was bedeutet informationelle Autonomie oder wie kann Vertrauen in elektronische Dienste in offenen Informationsmärkten gesichert werden? (1999) 9.75 
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