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Meadow, C.T.; Cerny, B.A.; Borgman, C.L.; Case, D.O.: Online access to knowledge : system design (1989)
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Borgman, C.L.: Psychological research in human-computer interaction (1984)
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Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986)
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Borgman, C.L.: Mental models: ways of looking at a system : training users with mental models can improve performance (1982)
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Borgman, C.L.: ¬The user's mental model of an information retrieval system : an experiment on a prototype online catalogue (1986)
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Borgman, C.L.: End user behavior on the Ohio State University Libraries' online catalog : a computer monitoring study (1983)
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Borgman, C.L.: Information retrieval from CD-ROM : status quo or a revolution in end-user access? (1987)
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Borgman, C.L.: Individual differences in the use of technology : work in progress (1985)
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Borgman, C.L.: Performance effects of a user's mental model of an information retrieval system (1983)
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Borgman, C.L.: Toward a definition of user friendliness : a psychological perspective (1987)
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Borgman, C.L.: Human computer interaction with information retrieval systems : understanding complex communication behavior (1986)
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Borgman, C.L.: All users of information retrieval systems are not created equal : an exploration into individual differences (1989)
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Sullivan, M.V.; Borgman, C.L.: Bibliographic searching by end-users and intermediaries : front-end software vs native DIALOG commands (1988)
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Borgman, C.L.; Chignell, M.H.; Valdez, F.: Designing an information retrieval interface based on children's categorization of knowledge : a pilot study (1989)
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