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Grundner, T.: Whose Internet is it anyway? : a challenge (1992) 1.00
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Kaltwasser, F.G.: Bibliothek der Zukunft : Vermittlungsstelle für Informationen mit angeschlossener Nostalgie-Abteilung für alte Bücher? (1993) 1.00
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Sawyer, D.: ¬A matter of confidence : asking reference questions over the Internet (1993) 1.00
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Schulte, L.: Informationspezialisten der Zukunft (1993) 1.00
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Herget, J.; Galinski, C.; Schael, F.: Qualität von Informationsdiensten, eine permanente Aufgabe (1993) 1.00
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Rettig, J.: Academic reference service astride a fault line (1993) 1.00
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Malley, I.: ¬The basics of information skills teaching (1984) 1.00
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Campbell, M.J.: Business information services : some aspects of structure, organization and problems (1981) 1.00
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Lüdtke, H.: Ende der Internet Public Library (2015) 1.00

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Community information : what libraries can do (1980) 1.00

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Bunch, A.: Community information services : their origin, scope and development (1982) 1.00
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Corrall, S.: Strategic planning for library and information services (1994) 1.00
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Crawford, M.J.: Information broking : a new carees in information work (1988) 1.00
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Courtright, C.: Context in information behavior research (2007) 1.00
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Dare, G.A.; Bakewell, K.G.B.: ¬The managers's guide to getting the answers (1983) 1.00
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Owen, T.: Success at the enquiry desk (1996) 1.00

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Reckruth, C.: ¬Der Informationsdienst in Britischen Public Libraries : Entwicklung, Grundlagen und Formen (1982) 1.00
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Brahmi, F.A.: Reference use of Science Citation Index (1985) 1.00
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Sträter, E.: Moderne Informationsvermittlung und Literaturversorgung : ein Modellversuch in Niedersachsen (1991) 1.00
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Schoppe, A.: Literaturrecherche und Fernleihbestellung mit Btx (1990) 1.00
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