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Owen, T.: Success at the enquiry desk (1996) 9.40

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Lcsh: Reference services (Libraries)
Subject: Reference services (Libraries)

Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998) 9.40

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Lcsh: Reference services (Libraries)
Subject: Reference services (Libraries)

Reference and information services : an introduction (2001) 9.40

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Lcsh: Reference services (Libraries)
Subject: Reference services (Libraries)

Reference and information services : an introduction (1995) 9.40

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Lcsh: Reference services (Libraries)
Subject: Reference services (Libraries)

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