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Blair, D.C.: Knowledge management : hype, hope, or help? (2002)
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Caudle, S.L.: Strategic information resources management : fundamental practices (1996)
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Phillips, J.P.H.: Information services to science parks : the cooperative approach at Belasis Hall Technology Park (1995)
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Watson, I.: Internet, intranet, extranet : managing the information bazaar (1999)
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Lilley, A.: ¬The challenges of technical records management (1994)
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