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Kluck, M.: Methoden der Informationsanalyse : Einführung in die empirischen Methoden für die Informationsbedarfsanalyse und die Markt- und Benutzerforschung (2004)
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Kluck, M.: ¬Die Informationsanalyse im Online-Zeitalter : Befunde der Benutzerforschung zum Informationsverhalten im Internet (2004)
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Elsner, S.H.; Löffelad, E.: Knowledge Management in der Unternehmensberatung Mummert + Partner : Wenn gut nicht gut genug ist (2002)
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Handbuch Methoden der Bibliotheks- und Informationswissenschaft : Bibliotheks-, Benutzerforschung, Informationsanalyse (2013)
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Zelewski, S.: Intelligente Informationsbanksysteme : benutzerfreundliche Instrumente für die Informationsvermittlung? (1987)
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