Document (#8373)

Author

Lancaster, F.W.

Title

Searching databases on CD-ROM : comparison of the results of end-user searching with results from two modes of searching by skilled intermediaries

Source

RQ. 33(1994) no.3, S.370-386

Year

1994

Abstract

The results of 35 searches performed by users (end users) of an academic library (Illinois Stae University, Milner Library) in the ERIC databases on CD-ROM were compared with the results for the same topics achieved by an experienced education librarian and by a team of librarians. Recall ratios, precision ratios, and novelty ratios were calculated. Results show that the users, all faculty members or graduate students, found only about a third of the really important items. Suggests that library users are frequently misled into thinking that CD-ROM databases are easy to use and that the 'technology' guarantees satisfactory results.

Content

Im einzelnen wurden für den Patron (P), den Education Librarian (E) und das Team (T) folgende Zahlen ermittelt: Recall (P:32,3%; E:45,9%; T:53,8%); Precision (P:75,5%; E:71,4%; T:66,8%); Novelty (P:51,8%; E:61,6%; T:59,4%)

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