Document (#8366)

Author: Shirley, B.
Title: State library survey online search services
Source: Special libraries. 84(1993) no.2, S.95-103
Year: 1993
Abstract: A questionnaire survey of reference departments of the 50 US state libraries reported that a typical state library subscribes to several online services and CD-ROM databases. These subscriptions include DIALOG services. The typical state library performs somewhere around 50 searches each month for state government employees or for patrons who are referred through their local public libraries. The library has no charge, or a very minimal fee, for providing this service, and expects to recover less than 10% of its expenses through billing patrons. State libraries that provide services free of charge do more searching than libraries that charge searching costs back to their clients. Those that charge back can expect to recover a larger percentage of their expenses than libraries following other fee charging practices. However, these fee based libraries will still recoup less than 50% of their search costs
Theme: Informationsdienstleistungen

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