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Johnson, S.W.: Do-it-yourself CD-ROMs (1992)
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Johnson, S.: Virtual documents : the past, the present and some standards for the future (1993)
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Johnson, R.D.: Public libraries and the Internet / NREN : new challenges, new opportunities (1992)
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Johnson, F.C.: ¬A classification of ellipsis based on a corpus of information seeking dialogues (1994)
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Johnson, A.: Information brokers (1991)
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Wan, R.: Reflections on malpractice of reference librarians (1994)
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Berinstein, P.: Communicating with library users : a self-study program (1994)
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Shachaf, P.; Oltmann, S.M.; Horowitz, S.M.: Service equality in virtual reference (2008)
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Yoshida, Y.: Library and information science and communication science : a study of historical relationship (1995)
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Low, K.: ¬The future role of reference librarians : will it change? (1996)
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