Document (#7793)

Author

Doek, A.

Title

Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen

Source

Bibliotheek en Samenleving. 22(1994) no.2, S.26-29

Year

1994

Abstract

In the Netherlands the first 'Library-phone' service to answer questions from the general public by phone was started by Friesland Central Library Service in 1986. 7 provincial authorities currently provide library-phone services. A survey of the 7 services showed some variation in answers provided and in time taken to provide an answer. In some instances library-phone staff had failed to use up-to-date sources. However, in general all questions were answered satisfactorily

Theme

Informationsdienstleistungen

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