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Campbell, C.A.: Product service strategies for information services (1996)
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Pack, T.: Trends in digital document delivery (1996)
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Hirshon, A.: Library strategic alliances and the digital library in the 1990s : the OhioLINK experience (1995)
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Balas, J.L.: Library consortia in the brave new online world (1998)
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Lusher, T.J.: Support services for campus remote users (1996)
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