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Kalin, S.W.: ¬The searching behavior of remote users : a study of one online public access catalog (OPAC) (1991)
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Sloan, B.G.: Remote access : design implications for the online catalog (1991)
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Lusher, T.J.: Support services for campus remote users (1996)
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McCarthy, C.A.; Krausse, S.C.; Little, A.A.: Expectations and effectiveness using CD-ROMs : what do patrons want and how satisfied are they? (1997)
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Sandfaer, M.: Remote public access : the true test of the OPAC as a front-end of library services (1991)
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