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Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984)
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Durrance, J.C.: Factors that influence reference success : what makes questioners willing to return? (1995)
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Durrance, J.C.: Information needs : old song, new tune (1989)
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Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003)
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Fisher, K.E.; Durrance, J.C.; Hinton, M.B.: Information grounds and the use of need-based services by immigrants in Queens, New York: : a context-based, outcome evaluation approach (2004)
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Gleick, J.: ¬The information : a history, a theory, a flood (2011)
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Buckland, M.K.: Emanuel Goldberg and his knowledge machine : information, invention, and political forces (2006)
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Doyle, A.: Naming and reclaiming knowledges in public intersections of landscapes and experience (2006)
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Burke, C.: Information and intrigue : from index cards to Dewey decimals to Alger Hiss (2014)
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Auletta, K: Googled : the end of the world as we know it (2009)
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