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Ferriero, D.S.; Powers, K.A.: Burnout at the reference desk (1982)
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Smith, N.M.; Nelson, V.C.: Burnout: a survey of academic reference librarians (1983)
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Reference services today : from interview to burnout (1987)
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Neville, S.H.: Job stress and burnout : occupational hazards for services staff (1981)
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Smith, N.M.; Birch, N.E.; Marchant, M.P.: Stress, distress, and burnout : a survey of public reference librarians (1986)
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