Document (#5812)

Author
Moulin, B.
Boulet, M.M.
Meyer, M.A.
Title
Toward user-centre approaches for the design of knowledge-based systems
Source
Expert systems for information management. 5(1992) no.2, S.95-123
Year
1992
Abstract
Knowledge based system development methods should be user-centred and knowledge acquisition methods expert-centre with the addition of some user adapted methods. Discusses the problems of expert-centred knowledge based system development methods and indicates the principles used in the KADS method to solve these problems. Presents issues related to cooperative and usability design, human factors and user interface. Suggests guidelines that can be applied to knowledge based system development methods to allow user involvement in system development and testing. Discusses the feasibility study of an expert system project showing how in can take into account the perspectives of managers, experts and users. Gives a user-centred approach to develop an intelligent advisor system

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