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Schweibenz, W.: Eine Usability-Studie zu Terminologieproblemen bei der Arbeit mit einem Hilfeagenten und einer Online-Dokumentation : Wie hilfreich ist ein Hilfeagent? (2000)
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Lapp, E.: Katalogsituation der Altbestände (1501-1850) in Bibliotheken der Bundesrepublik Deutschland einschließlich Berlin (West) : eine Studie im Auftrag der Deutschen Forschungsgemeinschaft (1989)
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Kübler, H.-D.: Medienpolitische Stückwerke : Wie und warum die Enquete-Kommissionen des Bundestags versagten (1999)
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Seehaus, S.: Können Suchmaschinen von Sozialer Software profitieren? (2008)
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Roßmann, N.: ¬Die Usability der Homepage des Landtags NRW : eine politische Website auf dem Prüfstand (2002)
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