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Niewalda, P.: Aufstellungssysteme in wissenschaftlichen Bibliotheken der BRD : Thesen und Empfehlungen (1985)
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Ruppert, E.: Grundlagen des Auskunftsdienstes in Stadtbibliotheken (1985)
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Hoffmann, B.: Auswahlbibliographie zur Theorie und Praxis des Auskunftsdienstes (1978)
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Zwink, E.: Zur Organisation des Auskunftsdienstes einer wissenschaftlichen Allgemeinbibliothek (1978)
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Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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