Document (#42023)

Author
Lewandowski, D.
Sünkler, S.
Hanisch, F.
Title
Anzeigenkennzeichnung auf Suchergebnisseiten : Empirische Ergebnisse und Implikationen für die Forschung
Source
Information - Wissenschaft und Praxis. 70(2019) H.1, S.3-14
Year
2019
Abstract
In diesem Aufsatz stellen wir eine repräsentative Multimethodenstudie (bestehend aus Umfrage, aufgabenbasierter Nutzerstudie und OnlineExperiment) zum Wissen und Verhalten der deutschen Internetnutzer bezüglich der Anzeigen auf Google-Suchergebnisseiten vor. Die Ergebnisse zeigen, dass die überwiegende Mehrzahl der Nutzenden nicht hinreichend in der Lage ist, Werbung von organischen Ergebnissen zu unterscheiden. Die aufgabenbasierte Studie zeigt, dass lediglich 1,3 Prozent der Teilnehmenden alle Anzeigen und organischen Ergebnisse richtig markieren konnten. 9,6 Prozent haben ausschließlich korrekte Markierungen vorgenommen, dabei aber keine Vollständigkeit erreicht. Aus den Ergebnissen der Umfrage geht hervor, dass es viele Unklarheiten gibt über das Geschäftsmodell von Google und die Art und Weise, wie Suchmaschinenwerbung funktioniert. Die Ergebnisse des Online-Experiments zeigen, dass Nutzende, die die Unterscheidung zwischen Anzeigen und organischen Ergebnissen nicht verstehen, etwa doppelt so häufig auf Anzeigen klicken wie diejenigen, die diese Unterscheidung verstehen. Implikationen für die Forschung ergeben sich in den Bereichen Wiederholungsstudien bzw. Monitoring der Anzeigendarstellung, vertiefende Laborstudien, Modelle des Informationsverhaltens, Informationskompetenz und Entwicklung fairer Suchmaschinen.
Content
Vgl.: https://doi.org/10.1515/iwp-2019-0001.
Footnote
Teil eines Themenheftes.
Theme
Suchmaschinen

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