Document (#4038)

Author
Frappalo, C.
Title
What do users want from an online system?
Source
13th National Online Meeting. Ed.: M.E. Williams
Imprint
Medford, NJ : Learned Information Inc.
Year
1992
Pages
S.115-116
Abstract
Reports results of 2 extensive surveys, conducted by Delphi Consulting Group, Inc., of over 300 users and evaluators of text retrieval databases and online documentation products. Results indicated a definite interest in online publications and elaborated the users' different functionality requirement and need for specific formatting structures

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