Document (#29154)

Author

Read, J.

Title

'What do you want?' : a question academic libraries should be asking their users

Source

SCONUL newsletter. 1997, no.11, S.6-7

Year

1997

Abstract

Reports results of a user survey, conducted at Reading University, UK, to find out the kind of service their users want, in particular, regarding opening hours. Results indicated that there was a clear consensus on some issues: in particular, more rapid reshelving of books; but preferred opening hours varied between different groups. In this respect the survey was regarded as being only partially successful as it did not point to a clear course of action which would satisfy the needs of all library users. However, useful data was collected and the availability of the Libra software for a further 5 years means that further surveys may be undertaken

Theme

Benutzerstudien

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