Document (#18861)

Author

Read, J.

Title

'What do you want?' : a question academic libraries should be asking their users

Source

Assistant librarian. 90(1997) no.9, S.130-132

Year

1997

Abstract

Reports a strategy adopted at Reading University Library in the UK, using Libra software and methodology developed by Priority Search Ltd. in conjunction with the University of London Library, to determine a way of adjusting the library opening hours to satisfy the needs of the greatest number of users. Describes the survey methodology and administration, discusses survey findings, offers tips for librarians in dealing with users, and considers the creative nature of such a survey

Theme

Benutzerstudien

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