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Hu, P.J.-H.; Brown, S.A.; Thong, J.Y.L.; Chan, F.K.Y.; Tam, K.Y.: Determinants of service quality and continuance intention of online services : the case of eTax (2009)
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Zhang, Y.; Li, X.; Fan, W.: User adoption of physician's replies in an online health community : an empirical study (2020)
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Loh, S.; Oliveira, J.P.M. de; Gastal, F.L.: Knowledge discovery in textual documentation : qualitative and quantitative analyses (2001)
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Huuskonen, S.; Vakkari, P.: Students' search process and outcome in Medline in writing an essay for a class on evidence-based medicine (2008)
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Eerola, J.; Vakkari, P.: How a general and a specific thesaurus cover expressions in patients' questions and physicians' answers (2008)
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