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Schmidt, R.: Informationsvermittlung (2004)
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Rusch-Feja, D.: Schafft moderne Informationsvermittlung Benutzernähe? (1995)
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Rösch, H.: Digital Reference : Bibliothekarische Auskunft und Informationsvermittlung im Web (2003)
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Junger, U.; Hapke, T.: Erschließung 2013: Visionen und mögliche Entwicklungen : Bericht über einen Workshop der Facharbeitsgruppe Erschließung und Informationsvermittlung auf der 12. Verbundkonferenz des Gemeinsamen Bibliotheksverbundes am 11. September 2008 in der Staatsbibliothek zu Berlin - Preußischer Kulturbesitz (2008)
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Stubbe, H.: Wege zu mehr Kundenzufriedenheit in der Informationsvermittlung (2001)
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