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Peterson, I.C.: Effective question negotiation in the reference interview (1997)
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Chang, Y.-W.: ¬The influence of Taylor's paper, Question-Negotiation and Information-Seeking in Libraries (2013)
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Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987)
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Meghabghab, G.V.; Meghabghab, D.B.: INN: an intelligent negotiating neural network for information systems : a design model (1994)
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Taylor, R.S.: Question negotiation and information seeking in libraries (1968)
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