Document (#30694)

Author

Sabini, L.

Title

¬The catalogue as language, quality in terms of service : an experience at the University of Florence

Source

Cataloging and classification quarterly. 39(2004) nos.1/2, S.xx-xx

Year

2004

Abstract

This contribution gives an account of the experience at the University of Florence, where a common language for its numerous libraries and collections was found, at the end of the eighties, in the Servizio bibliotecario Nazionale, by assuming a common cataloguing practice. These years were important years for academic libraries, that define their position in the growth of the information needs and oriented their mission to service management and customer satisfaction. So at the Florentine library system a new concept was adopted: a client-centred library with a user-oriented catalogue, able to communicate and retrieve information. The key concept of the whole process was: the catalogue as a service. To realize this it was necessary to provide a permanent training plan for the library staff and a common working method based on quality. The Work Group for the Management and Maintenance the Catalogue was formed, and entrusted with the tasks related the control of the access point and the ordinary management of the SBN catalogue.

Footnote

Beitrag in einem Themenheft "Authority control: definition and international experience. Part II: Authority control for subjects"

Location

I
Florenz

Similar documents (content)

1. Pinedo, I.D.: ¬The Italian library network : SBN - Servizio Bibliotecario Nazionale (1994) 0.31

   0.3118235 = sum of:
     0.3118235 = product of:
       1.2992646 = sum of:
         0.039196447 = weight(abstract_txt:libraries in 6963) [ClassicSimilarity], result of:
           0.039196447 = score(doc=6963,freq=1.0), product of:
             0.082853295 = queryWeight, product of:
               1.0558599 = boost
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.02073369 = queryNorm
             0.4730825 = fieldWeight in 6963, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.125 = fieldNorm(doc=6963)
         0.29112887 = weight(abstract_txt:nazionale in 6963) [ClassicSimilarity], result of:
           0.29112887 = score(doc=6963,freq=1.0), product of:
             0.25033727 = queryWeight, product of:
               1.2977743 = boost
               9.303573 = idf(docFreq=10, maxDocs=44421)
               0.02073369 = queryNorm
             1.1629466 = fieldWeight in 6963, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.303573 = idf(docFreq=10, maxDocs=44421)
               0.125 = fieldNorm(doc=6963)
         0.07443111 = weight(abstract_txt:years in 6963) [ClassicSimilarity], result of:
           0.07443111 = score(doc=6963,freq=1.0), product of:
             0.12705204 = queryWeight, product of:
               1.3075016 = boost
               4.686653 = idf(docFreq=1112, maxDocs=44421)
               0.02073369 = queryNorm
             0.58583164 = fieldWeight in 6963, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.686653 = idf(docFreq=1112, maxDocs=44421)
               0.125 = fieldNorm(doc=6963)
         0.32205915 = weight(abstract_txt:bibliotecario in 6963) [ClassicSimilarity], result of:
           0.32205915 = score(doc=6963,freq=1.0), product of:
             0.26776826 = queryWeight, product of:
               1.3421961 = boost
               9.622026 = idf(docFreq=7, maxDocs=44421)
               0.02073369 = queryNorm
             1.2027533 = fieldWeight in 6963, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.622026 = idf(docFreq=7, maxDocs=44421)
               0.125 = fieldNorm(doc=6963)
         0.33565435 = weight(abstract_txt:servizio in 6963) [ClassicSimilarity], result of:
           0.33565435 = score(doc=6963,freq=1.0), product of:
             0.2752518 = queryWeight, product of:
               1.3608226 = boost
               9.755557 = idf(docFreq=6, maxDocs=44421)
               0.02073369 = queryNorm
             1.2194446 = fieldWeight in 6963, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.755557 = idf(docFreq=6, maxDocs=44421)
               0.125 = fieldNorm(doc=6963)
         0.23679455 = weight(abstract_txt:catalogue in 6963) [ClassicSimilarity], result of:
           0.23679455 = score(doc=6963,freq=1.0), product of:
             0.37299797 = queryWeight, product of:
               3.5422127 = boost
               5.078731 = idf(docFreq=751, maxDocs=44421)
               0.02073369 = queryNorm
             0.6348414 = fieldWeight in 6963, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.078731 = idf(docFreq=751, maxDocs=44421)
               0.125 = fieldNorm(doc=6963)
       0.24 = coord(6/25)
   

2. Pinedo, I.d.; Magliano, C.: Cooperative cataloguing : supply and exchange of data through a European project and a European union feasibility study: the Italian experience (1997) 0.31

   0.3069627 = sum of:
     0.3069627 = product of:
       1.5348134 = sum of:
         0.058794666 = weight(abstract_txt:libraries in 905) [ClassicSimilarity], result of:
           0.058794666 = score(doc=905,freq=1.0), product of:
             0.082853295 = queryWeight, product of:
               1.0558599 = boost
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.02073369 = queryNorm
             0.70962375 = fieldWeight in 905, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.1875 = fieldNorm(doc=905)
         0.4366933 = weight(abstract_txt:nazionale in 905) [ClassicSimilarity], result of:
           0.4366933 = score(doc=905,freq=1.0), product of:
             0.25033727 = queryWeight, product of:
               1.2977743 = boost
               9.303573 = idf(docFreq=10, maxDocs=44421)
               0.02073369 = queryNorm
             1.7444198 = fieldWeight in 905, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.303573 = idf(docFreq=10, maxDocs=44421)
               0.1875 = fieldNorm(doc=905)
         0.052755184 = weight(abstract_txt:library in 905) [ClassicSimilarity], result of:
           0.052755184 = score(doc=905,freq=1.0), product of:
             0.08823177 = queryWeight, product of:
               1.3344722 = boost
               3.188885 = idf(docFreq=4976, maxDocs=44421)
               0.02073369 = queryNorm
             0.59791595 = fieldWeight in 905, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.188885 = idf(docFreq=4976, maxDocs=44421)
               0.1875 = fieldNorm(doc=905)
         0.48308873 = weight(abstract_txt:bibliotecario in 905) [ClassicSimilarity], result of:
           0.48308873 = score(doc=905,freq=1.0), product of:
             0.26776826 = queryWeight, product of:
               1.3421961 = boost
               9.622026 = idf(docFreq=7, maxDocs=44421)
               0.02073369 = queryNorm
             1.80413 = fieldWeight in 905, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.622026 = idf(docFreq=7, maxDocs=44421)
               0.1875 = fieldNorm(doc=905)
         0.5034815 = weight(abstract_txt:servizio in 905) [ClassicSimilarity], result of:
           0.5034815 = score(doc=905,freq=1.0), product of:
             0.2752518 = queryWeight, product of:
               1.3608226 = boost
               9.755557 = idf(docFreq=6, maxDocs=44421)
               0.02073369 = queryNorm
             1.8291669 = fieldWeight in 905, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.755557 = idf(docFreq=6, maxDocs=44421)
               0.1875 = fieldNorm(doc=905)
       0.2 = coord(5/25)
   

3. Parmeggiani, C.: Cooperative cataloguing in Italy (1995) 0.30

   0.30240086 = sum of:
     0.30240086 = product of:
       1.2600036 = sum of:
         0.039196447 = weight(abstract_txt:libraries in 4500) [ClassicSimilarity], result of:
           0.039196447 = score(doc=4500,freq=1.0), product of:
             0.082853295 = queryWeight, product of:
               1.0558599 = boost
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.02073369 = queryNorm
             0.4730825 = fieldWeight in 4500, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.125 = fieldNorm(doc=4500)
         0.29112887 = weight(abstract_txt:nazionale in 4500) [ClassicSimilarity], result of:
           0.29112887 = score(doc=4500,freq=1.0), product of:
             0.25033727 = queryWeight, product of:
               1.2977743 = boost
               9.303573 = idf(docFreq=10, maxDocs=44421)
               0.02073369 = queryNorm
             1.1629466 = fieldWeight in 4500, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.303573 = idf(docFreq=10, maxDocs=44421)
               0.125 = fieldNorm(doc=4500)
         0.035170123 = weight(abstract_txt:library in 4500) [ClassicSimilarity], result of:
           0.035170123 = score(doc=4500,freq=1.0), product of:
             0.08823177 = queryWeight, product of:
               1.3344722 = boost
               3.188885 = idf(docFreq=4976, maxDocs=44421)
               0.02073369 = queryNorm
             0.39861062 = fieldWeight in 4500, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.188885 = idf(docFreq=4976, maxDocs=44421)
               0.125 = fieldNorm(doc=4500)
         0.32205915 = weight(abstract_txt:bibliotecario in 4500) [ClassicSimilarity], result of:
           0.32205915 = score(doc=4500,freq=1.0), product of:
             0.26776826 = queryWeight, product of:
               1.3421961 = boost
               9.622026 = idf(docFreq=7, maxDocs=44421)
               0.02073369 = queryNorm
             1.2027533 = fieldWeight in 4500, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.622026 = idf(docFreq=7, maxDocs=44421)
               0.125 = fieldNorm(doc=4500)
         0.33565435 = weight(abstract_txt:servizio in 4500) [ClassicSimilarity], result of:
           0.33565435 = score(doc=4500,freq=1.0), product of:
             0.2752518 = queryWeight, product of:
               1.3608226 = boost
               9.755557 = idf(docFreq=6, maxDocs=44421)
               0.02073369 = queryNorm
             1.2194446 = fieldWeight in 4500, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.755557 = idf(docFreq=6, maxDocs=44421)
               0.125 = fieldNorm(doc=4500)
         0.23679455 = weight(abstract_txt:catalogue in 4500) [ClassicSimilarity], result of:
           0.23679455 = score(doc=4500,freq=1.0), product of:
             0.37299797 = queryWeight, product of:
               3.5422127 = boost
               5.078731 = idf(docFreq=751, maxDocs=44421)
               0.02073369 = queryNorm
             0.6348414 = fieldWeight in 4500, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.078731 = idf(docFreq=751, maxDocs=44421)
               0.125 = fieldNorm(doc=4500)
       0.24 = coord(6/25)
   

4. Sjolander, E.; Sjolander, R.: ¬A strategic analysis of the delivery of service in two library reference departments (1995) 0.15

   0.153908 = sum of:
     0.153908 = product of:
       0.5496714 = sum of:
         0.041574106 = weight(abstract_txt:libraries in 1080) [ClassicSimilarity], result of:
           0.041574106 = score(doc=1080,freq=2.0), product of:
             0.082853295 = queryWeight, product of:
               1.0558599 = boost
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.02073369 = queryNorm
             0.50177974 = fieldWeight in 1080, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
         0.07295242 = weight(abstract_txt:university in 1080) [ClassicSimilarity], result of:
           0.07295242 = score(doc=1080,freq=3.0), product of:
             0.10529891 = queryWeight, product of:
               1.190319 = boost
               4.2666197 = idf(docFreq=1693, maxDocs=44421)
               0.02073369 = queryNorm
             0.6928127 = fieldWeight in 1080, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.2666197 = idf(docFreq=1693, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
         0.049573366 = weight(abstract_txt:concept in 1080) [ClassicSimilarity], result of:
           0.049573366 = score(doc=1080,freq=1.0), product of:
             0.11738252 = queryWeight, product of:
               1.2567623 = boost
               4.5047812 = idf(docFreq=1334, maxDocs=44421)
               0.02073369 = queryNorm
             0.42232323 = fieldWeight in 1080, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.5047812 = idf(docFreq=1334, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
         0.09409907 = weight(abstract_txt:quality in 1080) [ClassicSimilarity], result of:
           0.09409907 = score(doc=1080,freq=3.0), product of:
             0.12477309 = queryWeight, product of:
               1.2957221 = boost
               4.6444306 = idf(docFreq=1160, maxDocs=44421)
               0.02073369 = queryNorm
             0.75416154 = fieldWeight in 1080, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.6444306 = idf(docFreq=1160, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
         0.09438795 = weight(abstract_txt:oriented in 1080) [ClassicSimilarity], result of:
           0.09438795 = score(doc=1080,freq=1.0), product of:
             0.18032205 = queryWeight, product of:
               1.5576713 = boost
               5.58337 = idf(docFreq=453, maxDocs=44421)
               0.02073369 = queryNorm
             0.52344096 = fieldWeight in 1080, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.58337 = idf(docFreq=453, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
         0.0619959 = weight(abstract_txt:management in 1080) [ClassicSimilarity], result of:
           0.0619959 = score(doc=1080,freq=1.0), product of:
             0.15597089 = queryWeight, product of:
               1.7742664 = boost
               4.239827 = idf(docFreq=1739, maxDocs=44421)
               0.02073369 = queryNorm
             0.3974838 = fieldWeight in 1080, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.239827 = idf(docFreq=1739, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
         0.13508862 = weight(abstract_txt:service in 1080) [ClassicSimilarity], result of:
           0.13508862 = score(doc=1080,freq=3.0), product of:
             0.18176365 = queryWeight, product of:
               1.9153606 = boost
               4.576989 = idf(docFreq=1241, maxDocs=44421)
               0.02073369 = queryNorm
             0.7432104 = fieldWeight in 1080, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.576989 = idf(docFreq=1241, maxDocs=44421)
               0.09375 = fieldNorm(doc=1080)
       0.28 = coord(7/25)
   

5. Degkwitz, A.: Convergence in Germany : the Information, Communication and Media Center (ICMC/IKMZ) of Cottbus University (2006) 0.15

   0.15209386 = sum of:
     0.15209386 = product of:
       0.47529334 = sum of:
         0.08727307 = weight(abstract_txt:customer in 3585) [ClassicSimilarity], result of:
           0.08727307 = score(doc=3585,freq=1.0), product of:
             0.1533918 = queryWeight, product of:
               1.0158684 = boost
               7.282627 = idf(docFreq=82, maxDocs=44421)
               0.02073369 = queryNorm
             0.56895524 = fieldWeight in 3585, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.282627 = idf(docFreq=82, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.024497777 = weight(abstract_txt:libraries in 3585) [ClassicSimilarity], result of:
           0.024497777 = score(doc=3585,freq=1.0), product of:
             0.082853295 = queryWeight, product of:
               1.0558599 = boost
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.02073369 = queryNorm
             0.29567656 = fieldWeight in 3585, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.78466 = idf(docFreq=2742, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.04963783 = weight(abstract_txt:university in 3585) [ClassicSimilarity], result of:
           0.04963783 = score(doc=3585,freq=2.0), product of:
             0.10529891 = queryWeight, product of:
               1.190319 = boost
               4.2666197 = idf(docFreq=1693, maxDocs=44421)
               0.02073369 = queryNorm
             0.4713993 = fieldWeight in 3585, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.2666197 = idf(docFreq=1693, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.021981325 = weight(abstract_txt:library in 3585) [ClassicSimilarity], result of:
           0.021981325 = score(doc=3585,freq=1.0), product of:
             0.08823177 = queryWeight, product of:
               1.3344722 = boost
               3.188885 = idf(docFreq=4976, maxDocs=44421)
               0.02073369 = queryNorm
             0.24913163 = fieldWeight in 3585, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.188885 = idf(docFreq=4976, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.07865662 = weight(abstract_txt:oriented in 3585) [ClassicSimilarity], result of:
           0.07865662 = score(doc=3585,freq=1.0), product of:
             0.18032205 = queryWeight, product of:
               1.5576713 = boost
               5.58337 = idf(docFreq=453, maxDocs=44421)
               0.02073369 = queryNorm
             0.4362008 = fieldWeight in 3585, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.58337 = idf(docFreq=453, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.07306287 = weight(abstract_txt:management in 3585) [ClassicSimilarity], result of:
           0.07306287 = score(doc=3585,freq=2.0), product of:
             0.15597089 = queryWeight, product of:
               1.7742664 = boost
               4.239827 = idf(docFreq=1739, maxDocs=44421)
               0.02073369 = queryNorm
             0.46843913 = fieldWeight in 3585, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.239827 = idf(docFreq=1739, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.06499455 = weight(abstract_txt:service in 3585) [ClassicSimilarity], result of:
           0.06499455 = score(doc=3585,freq=1.0), product of:
             0.18176365 = queryWeight, product of:
               1.9153606 = boost
               4.576989 = idf(docFreq=1241, maxDocs=44421)
               0.02073369 = queryNorm
             0.35757726 = fieldWeight in 3585, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.576989 = idf(docFreq=1241, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
         0.07518929 = weight(abstract_txt:common in 3585) [ClassicSimilarity], result of:
           0.07518929 = score(doc=3585,freq=1.0), product of:
             0.2003056 = queryWeight, product of:
               2.0106828 = boost
               4.8047733 = idf(docFreq=988, maxDocs=44421)
               0.02073369 = queryNorm
             0.37537292 = fieldWeight in 3585, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.8047733 = idf(docFreq=988, maxDocs=44421)
               0.078125 = fieldNorm(doc=3585)
       0.32 = coord(8/25)