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Keary, M.: Information management as an instrument of change (1996)
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Sangway, D.: Information management : maximising the value and reducing the costs of your information resources (1994)
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Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998)
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Achieving cultural change in networked libraries (2000)
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Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001)
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