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Lissack, M.R.: Chaos and complexity : what does that have to do with knowledge management? (1996)
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Pugh, L.: Change management in information services (2000)
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Sangway, D.: Information management : maximising the value and reducing the costs of your information resources (1994)
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Raghavan, K.S.: Education for information management as a transformation force (2013)
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English, L.P.: Redefining information management : IM as an effective business enabler (1996)
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