Document (#24826)

Author
Niyonsenga, T.
Bizimana, B.
Title
Measures of library use and user satisfaction with academic library services
Source
Library and information science research. 18(1996) no.3, S.225-240
Year
1996
Theme
Benutzerstudien

Similar documents (content)

  1. Applegate, R.: Models of user satisfaction : understanding false positives (1993) 0.89
    0.8884066 = sum of:
      0.8884066 = product of:
        1.2437692 = sum of:
          0.03268297 = weight(abstract_txt:with in 6264) [ClassicSimilarity], result of:
            0.03268297 = score(doc=6264,freq=2.0), product of:
              0.098756656 = queryWeight, product of:
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.039563753 = queryNorm
              0.33094448 = fieldWeight in 6264, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.09375 = fieldNorm(doc=6264)
          0.12835458 = weight(abstract_txt:user in 6264) [ClassicSimilarity], result of:
            0.12835458 = score(doc=6264,freq=3.0), product of:
              0.21474801 = queryWeight, product of:
                1.4746243 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.039563753 = queryNorm
              0.59769857 = fieldWeight in 6264, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.09375 = fieldNorm(doc=6264)
          0.10994675 = weight(abstract_txt:services in 6264) [ClassicSimilarity], result of:
            0.10994675 = score(doc=6264,freq=1.0), product of:
              0.27935103 = queryWeight, product of:
                1.6818681 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.039563753 = queryNorm
              0.39357919 = fieldWeight in 6264, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.09375 = fieldNorm(doc=6264)
          0.09637102 = weight(abstract_txt:library in 6264) [ClassicSimilarity], result of:
            0.09637102 = score(doc=6264,freq=1.0), product of:
              0.3223564 = queryWeight, product of:
                2.5550532 = boost
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.039563753 = queryNorm
              0.29895797 = fieldWeight in 6264, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.09375 = fieldNorm(doc=6264)
          0.8764139 = weight(abstract_txt:satisfaction in 6264) [ClassicSimilarity], result of:
            0.8764139 = score(doc=6264,freq=5.0), product of:
              0.65189576 = queryWeight, product of:
                2.5692472 = boost
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.039563753 = queryNorm
              1.344408 = fieldWeight in 6264, product of:
                2.236068 = tf(freq=5.0), with freq of:
                  5.0 = termFreq=5.0
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.09375 = fieldNorm(doc=6264)
        0.71428573 = coord(5/7)
    
  2. McCarthy, C.A.; Krausse, S.C.; Little, A.A.: Expectations and effectiveness using CD-ROMs : what do patrons want and how satisfied are they? (1997) 0.72
    0.7193667 = sum of:
      0.7193667 = product of:
        0.8392612 = sum of:
          0.03335692 = weight(abstract_txt:with in 678) [ClassicSimilarity], result of:
            0.03335692 = score(doc=678,freq=3.0), product of:
              0.098756656 = queryWeight, product of:
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.039563753 = queryNorm
              0.33776882 = fieldWeight in 678, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.078125 = fieldNorm(doc=678)
          0.061754625 = weight(abstract_txt:user in 678) [ClassicSimilarity], result of:
            0.061754625 = score(doc=678,freq=1.0), product of:
              0.21474801 = queryWeight, product of:
                1.4746243 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.039563753 = queryNorm
              0.28756785 = fieldWeight in 678, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.078125 = fieldNorm(doc=678)
          0.15869445 = weight(abstract_txt:services in 678) [ClassicSimilarity], result of:
            0.15869445 = score(doc=678,freq=3.0), product of:
              0.27935103 = queryWeight, product of:
                1.6818681 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.039563753 = queryNorm
              0.5680826 = fieldWeight in 678, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.078125 = fieldNorm(doc=678)
          0.17852584 = weight(abstract_txt:academic in 678) [ClassicSimilarity], result of:
            0.17852584 = score(doc=678,freq=2.0), product of:
              0.34589177 = queryWeight, product of:
                1.8714875 = boost
                4.6714945 = idf(docFreq=1129, maxDocs=44421)
                0.039563753 = queryNorm
              0.51613206 = fieldWeight in 678, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.6714945 = idf(docFreq=1129, maxDocs=44421)
                0.078125 = fieldNorm(doc=678)
          0.080309175 = weight(abstract_txt:library in 678) [ClassicSimilarity], result of:
            0.080309175 = score(doc=678,freq=1.0), product of:
              0.3223564 = queryWeight, product of:
                2.5550532 = boost
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.039563753 = queryNorm
              0.24913163 = fieldWeight in 678, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.188885 = idf(docFreq=4976, maxDocs=44421)
                0.078125 = fieldNorm(doc=678)
          0.32662016 = weight(abstract_txt:satisfaction in 678) [ClassicSimilarity], result of:
            0.32662016 = score(doc=678,freq=1.0), product of:
              0.65189576 = queryWeight, product of:
                2.5692472 = boost
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.039563753 = queryNorm
              0.5010313 = fieldWeight in 678, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.078125 = fieldNorm(doc=678)
        0.85714287 = coord(6/7)
    
  3. Cheung, C.M.K.; Lee, M.K.O.: ¬The structure of Web-based information systems satisfaction : testing of competing models (2008) 0.69
    0.691713 = sum of:
      0.691713 = product of:
        1.2104976 = sum of:
          0.02723581 = weight(abstract_txt:with in 3005) [ClassicSimilarity], result of:
            0.02723581 = score(doc=3005,freq=2.0), product of:
              0.098756656 = queryWeight, product of:
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.039563753 = queryNorm
              0.2757871 = fieldWeight in 3005, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.078125 = fieldNorm(doc=3005)
          0.061754625 = weight(abstract_txt:user in 3005) [ClassicSimilarity], result of:
            0.061754625 = score(doc=3005,freq=1.0), product of:
              0.21474801 = queryWeight, product of:
                1.4746243 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.039563753 = queryNorm
              0.28756785 = fieldWeight in 3005, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.078125 = fieldNorm(doc=3005)
          0.19768587 = weight(abstract_txt:measures in 3005) [ClassicSimilarity], result of:
            0.19768587 = score(doc=3005,freq=1.0), product of:
              0.46644446 = queryWeight, product of:
                2.1732855 = boost
                5.424824 = idf(docFreq=531, maxDocs=44421)
                0.039563753 = queryNorm
              0.4238144 = fieldWeight in 3005, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.424824 = idf(docFreq=531, maxDocs=44421)
                0.078125 = fieldNorm(doc=3005)
          0.9238213 = weight(abstract_txt:satisfaction in 3005) [ClassicSimilarity], result of:
            0.9238213 = score(doc=3005,freq=8.0), product of:
              0.65189576 = queryWeight, product of:
                2.5692472 = boost
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.039563753 = queryNorm
              1.4171304 = fieldWeight in 3005, product of:
                2.828427 = tf(freq=8.0), with freq of:
                  8.0 = termFreq=8.0
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.078125 = fieldNorm(doc=3005)
        0.5714286 = coord(4/7)
    
  4. Lindroos, K.: Use quality and the World Wide Web (1997) 0.69
    0.68654484 = sum of:
      0.68654484 = product of:
        1.2014534 = sum of:
          0.149747 = weight(abstract_txt:user in 3895) [ClassicSimilarity], result of:
            0.149747 = score(doc=3895,freq=3.0), product of:
              0.21474801 = queryWeight, product of:
                1.4746243 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.039563753 = queryNorm
              0.697315 = fieldWeight in 3895, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.109375 = fieldNorm(doc=3895)
          0.1282712 = weight(abstract_txt:services in 3895) [ClassicSimilarity], result of:
            0.1282712 = score(doc=3895,freq=1.0), product of:
              0.27935103 = queryWeight, product of:
                1.6818681 = boost
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.039563753 = queryNorm
              0.4591757 = fieldWeight in 3895, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.198178 = idf(docFreq=1813, maxDocs=44421)
                0.109375 = fieldNorm(doc=3895)
          0.27676022 = weight(abstract_txt:measures in 3895) [ClassicSimilarity], result of:
            0.27676022 = score(doc=3895,freq=1.0), product of:
              0.46644446 = queryWeight, product of:
                2.1732855 = boost
                5.424824 = idf(docFreq=531, maxDocs=44421)
                0.039563753 = queryNorm
              0.59334016 = fieldWeight in 3895, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.424824 = idf(docFreq=531, maxDocs=44421)
                0.109375 = fieldNorm(doc=3895)
          0.64667493 = weight(abstract_txt:satisfaction in 3895) [ClassicSimilarity], result of:
            0.64667493 = score(doc=3895,freq=2.0), product of:
              0.65189576 = queryWeight, product of:
                2.5692472 = boost
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.039563753 = queryNorm
              0.9919913 = fieldWeight in 3895, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.109375 = fieldNorm(doc=3895)
        0.5714286 = coord(4/7)
    
  5. Gluck, M.: Exploring the relationship between user satisfaction and relevance in information systems (1996) 0.63
    0.62808126 = sum of:
      0.62808126 = product of:
        1.0991422 = sum of:
          0.021788647 = weight(abstract_txt:with in 4150) [ClassicSimilarity], result of:
            0.021788647 = score(doc=4150,freq=2.0), product of:
              0.098756656 = queryWeight, product of:
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.039563753 = queryNorm
              0.22062966 = fieldWeight in 4150, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                2.4961398 = idf(docFreq=9949, maxDocs=44421)
                0.0625 = fieldNorm(doc=4150)
          0.12101386 = weight(abstract_txt:user in 4150) [ClassicSimilarity], result of:
            0.12101386 = score(doc=4150,freq=6.0), product of:
              0.21474801 = queryWeight, product of:
                1.4746243 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.039563753 = queryNorm
              0.5635156 = fieldWeight in 4150, product of:
                2.4494898 = tf(freq=6.0), with freq of:
                  6.0 = termFreq=6.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.0625 = fieldNorm(doc=4150)
          0.3162974 = weight(abstract_txt:measures in 4150) [ClassicSimilarity], result of:
            0.3162974 = score(doc=4150,freq=4.0), product of:
              0.46644446 = queryWeight, product of:
                2.1732855 = boost
                5.424824 = idf(docFreq=531, maxDocs=44421)
                0.039563753 = queryNorm
              0.678103 = fieldWeight in 4150, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                5.424824 = idf(docFreq=531, maxDocs=44421)
                0.0625 = fieldNorm(doc=4150)
          0.64004225 = weight(abstract_txt:satisfaction in 4150) [ClassicSimilarity], result of:
            0.64004225 = score(doc=4150,freq=6.0), product of:
              0.65189576 = queryWeight, product of:
                2.5692472 = boost
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.039563753 = queryNorm
              0.9818168 = fieldWeight in 4150, product of:
                2.4494898 = tf(freq=6.0), with freq of:
                  6.0 = termFreq=6.0
                6.4132004 = idf(docFreq=197, maxDocs=44421)
                0.0625 = fieldNorm(doc=4150)
        0.5714286 = coord(4/7)