Document (#24702)

Author

Shim, W.
Kantor, P.B.

Title

Evaluation of digital libraries : a DEA approach

Source

Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods

Imprint

Medford, NJ : Information Today

Year

1999

Pages

S.605-615

Series

Proceedings of the American Society for Information Science; vol.36

Abstract

As libraries evolve from paper based to digitized collection, traditional measurement activities must change. To demonstrate the growth in library value during this transition period, libraries must be able to describe how library inputs are transformed into the services libraries render. We apply a complex tool, data envelopment analysis (DEA), to evaluate the relative efficiency of major academic research libraries that are members of the Association of Research Libraries (ARL). An efficient library is defined as the one which produces same output with less input or, for a given input, produces more output. We report the results of a two-year base line study using traditional measures taken from 1995-1996 ARL statistics. We observe the patterns of efficiency scores of both individual libraries and libraries in peer groups (private vs. public). In particular we study the consistency over the years of specific DEA measures. This consistency provides justification for extending DEA as libraries undergo revolutionary digital transformation. The results are also corroborated using standard statistical measures. DEA application in the new digital library environment is discussed

Theme

Internet

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