Document (#24647)

Author

Schulz, U.

Title

Anwenderpartizipation bei der Entwicklung eines Kinder-OPACs : Erschließungssysteme und Nutzerbeteiligung

Source

Globalisierung und Wissensorganisation: Neue Aspekte für Wissen, Wissenschaft und Informationssysteme: Proceedings der 6. Tagung der Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation Hamburg, 23.-25.9.1999. Hrsg.: H.P. Ohly, G. Rahmstorf u. A. Sigel

Imprint

Würzburg : Ergon Verlag

Year

2000

Pages

S.211-224

Series

Fortschritte in der Wissensorganisation; Bd.6

Abstract

Thesen: (1) Die Definitionsmacht über die Funktion von Bibliothekskatalogen liegt bei den Bibliothekaren - nicht bei ihren Kunden. Die noch heute gültige, von Charles A. Cutter formulierte Funktion von Bibliothekskatalogen stammt aus dem 19. Jahrhundert. Sie entspricht dem bibliothekarischen Bedürfnis nach Verwaltung des vorhandenen Buchbestandes. (2) Gleichzeitig stehen vor allem öffentliche Bibliotheken unter Legitimationsdruck. Ihr öffentlicher Auftrag ist u.a. die Leseförderung; ein wesentlicher Leistungsindikator ist die Ausleihstatistik. (3) Bibliothekskataloge könnten ein Werkzeug der Förderung beider Ziele sein. Ihr Design und die in ihnen enthaltene Information sollte deshalb - wie Warenkataloge - absatzorientiert und an den Informationsinteressen der Kunden orientiert sein. (4) Partizipation der Kunden bei der Gestaltung von Bibliothekskatalogen ist ein Weg, in einen intensiven Kommunikationsprozess zwischen Entwicklern, Bibliothekaren und Kunden einzutreten, dabei eine gemeinsame Sprache zu finden und mehr über die Interessen und Bedürfnisse der Kunden in Erfahrung zu bringen. (5) Kinder sind wichtige Kunden öffentlicher Bibliotheken. Bücher-Reise, für 8-11jährige Kinder, ist ein Kundenkatalog. Er entstand unter Partizipation von Kindern. Benutzerpartizipation: Ein flexibles Modell der partizipativen Softwareentwicklung ist STEPS (Softwaretechnik für evolutionäre partizipative Systementwicklung). Im Rahmen der Entwicklung von Bücher-Reise wurde das Konzept 'Benutzer' neu reflektiert und führte zu einer Trennung zwischen ,Benutzer-Anwälten' (hier: Bibliothekare) und 'Benutzern' (hier: Kinder) - und zwar dann, wenn Kunden über keine bewussten domainspezifischen Vorstellungen verfügen. Im Rahmen der Entwicklung von Bücher-Reise wurden verschiedene Methoden der Partizipation von Kindern bei der Entwicklung eines Bibliothekskatalogs getestet

Theme

OPAC

Object

Bücherschatz

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