Document (#24639)

Author
Stegbauer, C.
Title
¬Die Rolle der Lurker in Mailinglisten
Source
Globalisierung und Wissensorganisation: Neue Aspekte für Wissen, Wissenschaft und Informationssysteme: Proceedings der 6. Tagung der Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation Hamburg, 23.-25.9.1999. Hrsg.: H.P. Ohly, G. Rahmstorf u. A. Sigel
Imprint
Würzburg : Ergon Verlag
Year
2000
Pages
S.119-129
Series
Fortschritte in der Wissensorganisation; Bd.6
Abstract
Obwohl passive Teilnehmer (Lurkers) in den meisten Onlineforen die Mehrheit stellen, ist ihre Rolle weitgehend unerforscht. Dies liegt daran, dass Lurkers in den allermeisten Fällen nicht empirisch fassbar sind. In der Literatur werden sie daher in der Regel vernachlässigt oder lediglich am Rande erwähnt. Werden sie explizit behandelt, fasst man sie als Trittbrettfahrer auf. Lurkers zögen Nutzen aus den Kommunikationsprozessen, ohne einen eigenen Beitrag zu leisten (z.B. Kollock und Smith 1994). Unserer Ansicht nach resultiert eine von der Größe des Kommunikationsraumes abhängige Menge an passiven Teilnehmern allein schon aus den strukturellen Anforderungen zur Ermöglichung von Kommunikation. Eine Betrachtung von Kommunikationsräumen, ohne die Mehrheit der Teilnehmenden zu berücksichtigen, wird daher immer ein verzerrtes Bild ergeben. Newsgruppen lassen sich lediglich die aktiven Benutzer erfassen, über passive Teilnehmer hingegen kann keine Aussage getroffen werden. Anders in Mailinglisten: durch den notwendigen Eintrag in die Subskribentenliste werden geschlossene Kommunikationsräume definiert. Da diese Liste mitgeführt werden kann, lassen sich neben den aktiven Teilnehmern auch die passiven Mitglieder identifizieren. Die Kombination einer Analyse der Subskribentenliste mit den Archiven der aktuellen Teilnehmer im Zeitverlauf erlaubt die Untersuchung von Lurkem. Es läßt sich die Frage beantworten, ob und unter welchen Bedingungen aus Lurkern aktive Teilnehmer werden, bzw. ob und wann aktive Teilnehmer in die Position von Lurkem zurückfallen. Da die Untersuchungen an sechs Mailinglisten mit Themenüberschneidung vorgenommen wurden, lässt sich zeigen, dass Lurker in der einen Liste nicht unbedingt auch Lurker in der anderen Listen sind. Insofern könnte ihnen eine ähnlich wichtige Rolle wie den Aktiven bei der Übertragung von Informationen aus dem einen in den anderen Sozialraum zukommen
Theme
Internet

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