Document (#23789)

Author
Kaps, G.
Nohr, H.
Title
Erfolgsmessung im Wissensmanagement mit Balanced Scorecards : Teil 2
Source
nfd Information - Wissenschaft und Praxis. 52(2001) H.3, S.151-158
Year
2001
Abstract
In Teil 2 wird der Erarbeitungsprozess einer Scorecard erläutert und es werden Messgrößen entwickelt. Außerdem wird der Einfluss der Scorecard auf das organisationale Lernverhalten geschildert. Am Schluss wird Software vorgestellt, die das Konzept der Balanced Scorecard unterstützt
Theme
Information Resources Management

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