Document (#23357)

Author

White, F.

Title

¬An evaluation of online help for the NOTIS OPAC

Source

Library software review. 13(1994) no.1, S.4-17

Year

1994

Abstract

In order to evaluate the features and functionality of the online help system for the NOTIS (version 5.1) OPAC. a set of performance enhancing features were gathered from a review of research studies of online help systems, 25 features were identified and organized into 4 categories: user training, interface; access to system commands; and massage content and display. The evaluation revealed that the NOTIS online help system fared poorly in user training features, fared well in user interface; was substandard in access to system commands, and moderately well in message content and display. Concludes that the NOTIS help system is probably no better and no worse than that of other library systems but is adequate

Theme

OPAC

Object

NOTIS

Location

USA

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